Airport Engineer (m/d/w) - Cologne, Germany at ESP Global Services
Köln, Nordrhein-Westfalen, Germany -
Full Time


Start Date

Immediate

Expiry Date

23 Aug, 25

Salary

0.0

Posted On

23 May, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Ccna, Access, Itil, It, Comptia, Training, Accident Insurance

Industry

Information Technology/IT

Description

Join our team as an Airport Engineer and show your passion for solving IT problems with good customer service engagement. You will provide and maintain continuity of service for all components of the Airport passenger processing system and resolve any technical issues, including more complex issues requiring specialist knowledge, that may occur.
If you seek a career in IT and you are passionate to learn and developing, we can offer you exposure to multiple technologies and multiple global customer environments.

Responsibilities
  • Troubleshoot and undertake fault diagnosis on all assigned network, hardware and infrastructure incidents and successfully resolve within the agreed timescales.
  • Consistently provide updates to the ESP Service Desk and end users on all live incidents and service requests
  • Supply and replace IT consumables, such as paper and ink toner when required
  • Carry out regular “floor-walking” and pro-active line of sight checks/ routine preventive maintenance to identify, log and resolve any issues before they are raised as incidents by customers
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