AIRPORT NIGHT PARKING MANAGER

Location: Gatwick Area (RH11 0QB)
Hours: 4 on 4 off – 6pm to 6am
Salary: £35,000 per year

• Team Leadership: Supervise and support a team of car park attendants, bus drivers, and customer service staff. Foster a positive, high-performance culture across the night shift.
• Operational Oversight: Ensure the smooth running of vehicle check-ins, parking, customer transfers, and site management throughout the shift.
• Customer Service: Maintain high standards of service, resolving any customer issues or escalations professionally and promptly.
• Decision-Making: Act as the senior decision-maker on site during night hours. Manage unexpected issues with confidence and calm.
• Routine & Safety Management: Uphold operational standards, site safety, and cleanliness. Ensure all shift routines and protocols are followed.
• Fleet Oversight: Coordinate the night-time operation of our bus fleet, including vehicle checks and scheduling transfers to meet demand.