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AIX Field Service Engineer at Applied Materials

Yamato, Ishikari Subprefecture, Japan -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Tools, Data Analytics, Troubleshooting, Model Propagation, Dashboard Configuration, Mentoring, BKM Modeling Techniques, Problem Solving, Communication, Consensus Building, Customer Support, Feedback, Complex Problem Solving, Business Drivers, Informal Guidance, Conceptual Knowledge

Industry

Semiconductor Manufacturing

Description

Identifies and starts to drive areas for improvement for digital tools. Globally the AIX Field Service Engineer serves as the main point of contact for customer site digital tools. Internally explains and starts communicating difficult or sensitive problems to upper management building consensus with team and customers. Supports complex problems looking for new ways to solve problems using numerous sources of information and data analytics and starting to share with upper management. Responsible for model propagation and dashboard configuration. Starts to provide feedback to Package owners on content. Main point of contact for all digital tool issues within site and with HQ. Mentors on troubleshooting methodologies on specific tools and other tools processes. Understands BKM modeling techniques becoming highly knowledgeable in other tools and systems. Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities. Understands key business drivers; uses this understanding to accomplish own work. No supervisory responsibilities but provides informal guidance to new team members. Explains complex information to others in straightforward situations.

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Responsibilities

The AIX Field Service Engineer serves as the main point of contact for customer site digital tools and supports complex problems using data analytics. They are responsible for model propagation, dashboard configuration, and mentoring team members on troubleshooting methodologies.