OVERVIEW

Londry Alarms is a family owned local business that has been in Kingston since 1950. The nature of the alarm business can vary from being very busy to waiting to be busy. We are currently accepting applications for the part-time position of Alarm Monitor/Dispatcher. The ideal candidate will be flexible and able to deal well with a constantly changing environment.
Must be positive, energetic, and able work well under pressure. Excellent communication skills, numeracy, logical thinking, task planning, initiative, organizing and prioritizing, significant memory use, computer use, and continuous learning is required. Exceptional people skills, patience and understanding of the customers’ needs and customer service experience is a must.
We are currently looking for part-time coverage for 32-40 hrs per week. The pay is $17.20/hr paid weekly. We are open 24 hrs so full-time availability is required, including weekends.

Duties include but are not limited to:

• Computer literate and able to learn quickly
• Monitoring alarms and calling out accordingly
• Answering telephone and directing client inquiries
• Creating service requests from both clients and staff
• Database maintenance
• Maintaining filing system
• Additional assistance of the Office Manager and Owners as needed

Candidate Requirements: Excellent English. Administrative, Customer Service, and Computer skills a must. Knowledge of Kingston and surrounding area, Word Processing, Excel, email functions and alarm monitoring software is an asset.
Contact: Please do not contact the office to inquire. Send a resume AND COVER LETTER. Only direct your communication through the email provided.
Job Types: Part-time, Permanent
Pay: $17.20 per hour
Expected hours: 32 – 40 per week

Schedule:

• Day shift
• Evening shift

Work Location: In perso

• Computer literate and able to learn quickly
• Monitoring alarms and calling out accordingly
• Answering telephone and directing client inquiries
• Creating service requests from both clients and staff
• Database maintenance
• Maintaining filing system
• Additional assistance of the Office Manager and Owners as neede