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Alarm Monitoring- Jeopardy Management at Ericsson

Noida, Uttar Pradesh, India -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

0.0

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Network Operations, Alarm Monitoring, Network Technologies, Fault Management, ITIL Best Practices, SLA-driven Operational Models, Analytical Skills, Problem-solving Skills, Communication Skills, Coordination Skills, Escalation Management, MS Excel, MS Power Point, MS Power Bi, Telecommunications, Computer Science

Industry

Telecommunications

Description

2-6 years of experience in Network Operations / Alarm Monitoring in a telecom or IT network environment. Strong understanding of general network technologies and concepts across access, transport, and IP domains (vendor-agnostic). Knowledge of fault management processes, ITIL best practices, and SLA-driven operational models. Strong analytical and problem-solving skills, with the ability to quickly interpret incidents and determine probable actions needed to resolve the same. Excellent communication and coordination skills for effective collaboration across global teams. Fluent in English, with strong written and verbal communication abilities. Skilled in handling escalations and managing political dynamics in high-stakes scenarios. Hands on analytical tools like MS Excel, MS Power Point, MS Power Bi. Ability to work in a 24x7 shift environment (rotational shifts, weekends, and holidays). Bachelor's degree in Telecommunications, Electronics, Computer Science, or equivalent.

Responsibilities

The role involves monitoring alarms and managing jeopardy situations in a telecom or IT network environment. It requires quick interpretation of incidents and collaboration across global teams.