Albany Office Coordinator at COMMUNITY HELPING ADDICTS NCE

Albany, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Time Management, Organizational Skills, Confidentiality, Cultural Sensitivity, Communication, Multi-tasking, Record Keeping, Crisis Management, Team Collaboration, Community Resource Knowledge, Event Support, Office Management, Intake Coordination, Supply Management, Maintenance Coordination

Industry

Non-profit Organizations

Description

Description Description Albany Office Coordinator CHANCE Albany Office Type: Full time/hourly + benefits Community Helping All Negotiate Change Effectively (CHANCE) is a peer support center that uses non-clinical, peer-based activities that support individuals to make the life changes necessary to recover from mental health and substance use disorder conditions. Position objective: This position will also play a key role in day-to-day operations of the building. Job description: The Albany Office Coordinator at C.H.A.N.C.E. plays a critical role in creating a welcoming, safe, and supportive environment for those we serve. The position involves providing front-line customer service, managing check-in processes, and directing peers to necessary staff/resources, all while maintaining confidentiality and adhering to the center’s policies. Duties and responsibilities: Greet and check-in clients in a warm, respectful, and empathetic manner. Provide basic information about C.H.A.N.C.E. services, including hours of operation, available resources, and referral options as needed. Connect peers with PSS staff to complete intake and for other services based on their needs. Answer phone calls, respond to inquiries, and manage messages. Ensure the front desk area remains organized, clean, and stocked with necessary supplies (forms, pamphlets, etc.). Maintain accurate client records in compliance with privacy regulations (e.g., HIPAA, confidentiality agreements). Monitor the front desk area and observe peer interactions to ensure a safe and supportive environment. Identify signs of distress or crisis among peers and notify appropriate staff immediately. Document incident reports. Maintain knowledge of local community services Attend team meetings, training, and workshops as required. Adhere to confidentiality and privacy policies, ensuring that sensitive information about clients is protected. Maintain Albany office calendar and act as liaison for community group use of the building. Coordinate dental clinic and medical outreach and act as point of contact. Coordinate Service of Copier. Coordinate supplies and services for cleaning. Order office supplies. Accept incoming donations or direct to other staff as needed. Provide needed support to Executive Director and PSS Director for upcoming events. Provide support during PSS certification training by ordering food and other items for the class. Coordinate maintenance requests with support from ED and PSS Director as needed. Practice cultural sensitivity, awareness, and competency regarding Person Centered and Delivered Services. Requirements Qualifications/Requirements: High School diploma or G.E.D. equivalent. Basic computer skills (Micro soft Suite). Must be able to pass a state background check. Maintain valid Oregon Driver’s License, vehicle insurance, reliable vehicle, and acceptable driving record. Excellent time management and organizational skills and ability to multi-task. Must follow CHANCE’s Code of Conduct, and policies and procedures. Must maintain strict confidentiality.

Responsibilities

The Albany Office Coordinator is responsible for creating a welcoming environment and providing front-line customer service. This includes managing client check-ins, connecting peers with necessary resources, and ensuring compliance with privacy regulations.