JOB DESCRIPTION

1. Customer Engagement and Implementation Support Partner closely with customers to ensure successful architecture, migration, and deployment of applications and services on Alibaba Cloud—especially for full-stack scenarios. Guide enterprises through data-driven digital transformation and large-scale site migrations (Site Migration).2. Innovation and End-to-End Solution Design Leverage deep industry expertise to challenge existing paradigms, drive innovation, and foster divergent thinking within client accounts. Understand customers’ unique business requirements and design tailored, end-to-end cloud solutions using Alibaba Cloud’s “Seven Core Products/Full Stack” (Compute, Storage, Network, Security, Big Data, AI, Database). Drive solution wins and own architecture governance to ensure high availability, high concurrency, and reliable delivery at scale.3. Strategic Planning and Analysis Produce comprehensive market analyses and multi-cloud architecture studies to identify trends, opportunities, and pain points within segmented industries. Gather competitive intelligence to craft differentiated multi-cloud offerings. Lead technical strategic planning, author white papers, case studies, and deliver conference presentations to amplify Alibaba Cloud’s technical influence.4. Pre-Sales Support and Business Development Engage in pre-sales activities with key decision-makers: build trust, uncover actual needs, and develop compelling business cases. Conduct thorough assessments of customers’ existing large-scale website operations and technical architectures (including multi-cloud landscapes), document current state and transformation goals, and shape migration-to-cloud strategies.5. Solution Promotion and Risk Management Tailor solutions to customer requirements: optimize product selection, site migration plans (Site Migration), POC strategies, RFP responses, and product configurations to secure contracts and increase Alibaba Cloud’s market share. Incubate and scale public cloud solutions in vertical or niche fields while overseeing risk management throughout implementation.6. Capability Building and Knowledge Sharing Build and maintain a comprehensive full-stack cloud architecture knowledge base: architecture templates, best practices, migration playbooks, and case studies. Deliver training and enablement materials to sales teams, ecosystem partners, and customer technical teams, sharing best practices for multi-cloud and AI.7. Product Development Feedback Collect and relay product requirements, pain points, and enhancement requests from large-scale site migrations and multi-cloud scenarios to drive improvements in Alibaba Cloud’s “Seven Core Products/Full Stack” and AI offerings.

Please refer the Job description for details