Alliance Communities and Virtual Events Manager at BDO USA Experienced Career Site

Grand Rapids, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Sep, 26

Salary

125000.0

Posted On

06 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Virtual Event Management, Community Management, Facilitation, Group Engagement, Client Service, Logistics Management, Microsoft Office Suite, MS Teams, Webex, Stakeholder Management, Organizational Skills, Written Communication, Verbal Communication, Project Management, Customer Support, Portfolio Evaluation

Industry

Accounting

Description

Job Summary: The BDO Alliance USA, a subsidiary of BDO USA, P.C., is a nationwide association of independently owned local and regional accounting, consulting, and service firms with similar client service goals. It is the largest association of accounting and professional services firms in the U.S. and among the industry’s largest in the world. The Alliance Communities and Virtual Events Manager is responsible for leading and coordinating, in conjunction with the Director of Client Experience, all on-line Alliance communities and virtual events. Job Duties: * Supports the strategy and overall approach for the portfolio of Alliance Communities and virtual events (roundtables, summits, etc.) by aligning with Alliance team members and Alliance leadership * Coordinates, tracks, and confirms virtual events, including logistics management and collaboration with subject matter hosts to ensure quality and timeliness * Hosts and facilitates virtual events, as applicable, to encourage discussion, engagement, and information sharing * Leads portfolio evaluation and continuous improvement efforts by assessing current offerings, recommending new programs, sunsetting outdated programs, and managing the annual roundtable survey process to improve the overall member experience * Manages Community operations and participant support by coordinating Community information, maintaining physical and electronic documentation, connecting resources and best practices across groups, and providing responsive customer support to Alliance firms and BDO participants * Supports program administration and cross-functional collaboration by assisting with expenses and attendee fee tracking, partnering with Alliance Operations, Alliance Digital Assets, and Alliance Learning and Development teams, supporting the Director of Client Experience, and attending and preparing for the Alliance Conference * Other duties as required Qualifications, Knowledge, Skills and Abilities: Education/Experience: * Bachelor’s Degree and five (5) or more years of relevant experience in client service, community, and/or event management, required * Experience with facilitation and group engagement leadership, required * Experience working in virtual live environments, required * Experience working in a professional services/public accounting firm, preferred License/Certifications: * N/A Software: * Proficient in the use of Microsoft Office Suite, specifically Word and Excel, as well as Outlook (for scheduling), required * Experience working with MS Teams, Webex or other virtual hosting environments, required Language: * N/A Other Knowledge, Skills & Abilities: * Attention to detail and strong organizational skills * Strong written and verbal communication skills * Ability to work with all levels of executives and leaders comfortably and confidently * Ability to work in a deadline-driven environment and handle multiple projects/tasks with attention to detail * Ability to relate effectively to all levels of employees * Ability to perform various tasks simultaneously * Ability to build strong relationships with alliance members, and BDO professionals * Ability to work effectively in a Remote Work scenario Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography. National Range: $100,000 - $125,000 Maryland Range: $100,000 - $125,000 NYC/Long Island/Westchester Range: $100,000 - $125,000 Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on: * Welcoming diverse perspectives and understanding the experience of our professionals and clients * Empowering team members to explore their full potential * Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities * Celebrating ingenuity and innovation to transform our business and help our clients transform theirs * Focus on resilience and sustainability to positively impact our people, clients, and communities * BDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more! [https://www.bdo.com/getmedia/792cf457-f43e-4bb7-a937-a0f8d55f6ecb/BDO-Benefits-Brochure.pdf] *Benefits may be subject to eligibility requirements. Equal Opportunity Employer, including disability/vets Click here to find out more! [https://protect-us.mimecast.com/s/US5qCDkoYJC5g3L6SWPvmU?domain=nam12.safelinks.protection.outlook.com]

Responsibilities

Lead and coordinate all online Alliance communities and virtual events, including roundtables and summits. Manage community operations, facilitate engagement, and drive continuous improvement of member experience programs.