Full job description

Exciting Opportunity: Allied Health Receptionist

Full-Time | Lowood | $26.97-$29.11 per hour

Are you friendly, organised and thrive in a busy environment? Join the team at Healthy Lifestyles Australia and play an important role in helping people access quality allied health care.

We’re looking for a motivated Allied Health Receptionist to join our supportive administration team. Based primarily at our Lowood Head Office, with occasional support at our Ipswich office, this is a great opportunity to build your career in a growing healthcare organisation.

Why You'll Love Working With Us

• Supportive, friendly and close-knit team
• Ongoing training and professional development
• Weekly team catch-ups and quarterly development meetings
• Opportunities to grow and take on leadership responsibilities
• Celebrate team and individual achievements
• Work in a role where you can genuinely make a difference

What You'll Be Doing

• Welcoming and assisting patients in person, over the phone and via email
• Managing appointments, cancellations and rescheduling
• Supporting a busy reception environment with high-volume calls
• Liaising with patients, families, clinicians, GPs and other health professionals
• Maintaining accurate patient records and managing data entry
• Providing general administrative support to our clinical team
• Delivering exceptional customer service at every interaction

About You

You’ll be organised, reliable and confident communicating with a wide range of people. Experience in medical or allied health reception will be highly regarded, but we also welcome applicants with strong administration and customer service experience.

You will have:

• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• The ability to work independently and as part of a team
• Confidence using Microsoft Office and computer-based systems
• Experience with appointment booking systems (highly regarded)
• Strong typing and computer skills
• A current Police Check, or willingness to obtain one
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