ALLIED SERVICES ADMINISTRATOR | LIVERPOOL | IMAGING | RADIOLOGY | PHYSIOLOGY | PRIVATE HOSPITAL | FULL-TIME | PERMANANENT | 37.5 HOURS PER WEEK | £23,907 PER ANNUM

Spire Liverpool Hospital is currently looking for an experienced Administrator to join their Allied Services team on a full-time and permanent basis.
Spire Liverpool Hospital is a leading provider of private hospital treatments for our patients in the North West of England. With a full multidisciplinary medical team, we’re specialists in a wide range of treatments. Our high-quality accommodation and aftercare means we’re committed to looking after you and your health.
Contract type : Permanent
Working hours : Combination of shifts between 07.45 - 20.30. Occasional Satrudays wll be required.
As Allied Services Administrator, you will be responsible for the provision and maintenance of an efficient patient administration service within the Allied Services department. You will provide information to patients, consultants, and other relevant departments in a timely and courteous manner.

• Provide a professional reception service to patients attending appointments in Imaging or Physiotherapy.
• Answering telephone queries in a professional and friendly manner
• Provide and maintain an efficient bookings system for patients attending Imaging and physiotherapy using SAP and RIS (computer software)
• Develop and maintain an up-to-date and accurate knowledge of Spire and other insurers’ products, policies and initiatives.
• Respond to enquiries from patients, members of the public and consultants in a timely, courteous, and efficient manner either by face-to-face meetings, telephone or letter. Ensure an accurate record of the communication is held
• Maintain departmental electronic and manual filing systems accurately
• Process patient appointment letters and any associated documentation, confirming details with patients/consultants and secretaries as appropriate
• Liaise closely with patients, consultants and clinical teams in relation to any special requirements or individual requests