ALLIED TEAM MANAGER – TE WHARE KOROWAI

• Facilitate a multi-disciplinary approach to service delivery, promoting advocacy and care.
• Create strong relationships with wider government and support agencies.
• Provide effective leadership and professional oversight to your team embodying the organisation’s values.
• On call – 1 week in 4, including weekends.

ABOUT THE ROLE

Reporting directly to the Service Delivery Manager, you will inspire the Allied Services Team to realise Te Whare Korowai’s mission and vision.

This includes:

• Ensuring services are delivered in a manner that empowers and supports guests.
• Providing supervision, advice and guidance to the Allied Services team, ensuring professional boundaries are maintained and ethical practices observed.
• Representing the organisation during stakeholder interactions, networking meetings and, on occasion, as advocate or support for guests.
• Oversight and involvement in risk management.
• Fostering a safe, welcoming and supportive environment, upholding the values of the organisation.
• Working collaboratively across all services to identify opportunities for improvement and a more cohesive service delivery.
• Reviewing data and information, preparing reports and utilising management tools to ensure policies and procedures remain fit for purpose.

This is a highly challenging and complex environment, so it is crucial to bring a level of empathy and compassion to the role. In addition, our preferred candidate will offer:

• A tertiary qualification in health or social science with experience in mental health, addictions, or community support.
• Established relationships and networks in the wider health and social sectors.
• 5+ years’ experience leading people in challenging environments.
• Strong communication skills with the ability to empathise, understand and provide direction.
• Competent in Te Ao Maaori and Tikanga with an understanding of Hauora practices and models of care.
• Ability to empower and inspire your team to create a sense of camaraderie and pride.
• Strong conflict resolution and problem-solving skills, with a practical approach to resolving issues