Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Allocations Support Officer (Emergency & Temporary Accommodation) at Harrow Council
London, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

25 Jun, 26

Salary

0.0

Posted On

27 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Administrative Tasks, Handling Enquiries, Reception Duties, Customer Needs Alignment, Performance Target Achievement, IT Systems Usage, Record Keeping, Microsoft Office, Clear Writing, Organisational Skills, Prioritisation, Flexibility, Teamwork, Problem Solving, Initiative, Resource Management

Industry

Government Administration

Description
Overview The London Borough of Harrow is seeking an Allocations Support Officer (Emergency & Temporary Accommodation) to help deliver a professional, high‑quality service to all Housing Needs clients and to support the department in achieving its aims and objectives. The post holder will work as part of a busy team, undertaking a variety of administrative tasks, including handling general enquiries from clients and external agencies as well as carrying out reception duties. A key part of the role is ensuring that all services are delivered in line with customer needs and meet the standards and performance targets reviewed on an annual basis. About You The successful candidate will have: Educated standard to ‘A’ level or equivalent or has the equivalent relevant work experience. Experience in dealing day-to-day with the public by telephone and face to face, in a customer-orientated environment. Experience of working in an office with multiple and varied duties Able to use IT systems and keep accurate records (in Microsoft Office and other systems Able to write clear, accurate and concise letters and file notes Good organisational skills and able to prioritise work and respond flexibly to demands and deadlines. Able to work with others as part of a team to ensure that services are continuously improving Able to achieve desired targets and performance standards with minimum supervision and on own initiative and to take a creative approach to problem solving Knows how to provide high quality services within the available resources and in a way that meets customer needs. Related Documents For more information, please refer to the Role Profile/Selection Criteria
Responsibilities
The Allocations Support Officer will assist in delivering a professional, high-quality service to Housing Needs clients by undertaking various administrative tasks. This includes managing general enquiries from clients and external agencies, performing reception duties, and ensuring service delivery meets customer needs and annual performance standards.