Alpine Valley - Venue Upsells Staff at Live Nation

East Troy, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

16.0

Posted On

09 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Problem Solving, Communication Skills, Attention To Detail, Relationship Building, Independent Work, Verbal Communication, Written Communication

Industry

Entertainment Providers

Description

Job Summary: Role: As an Upsells/Ancillary Sales staff member, you play a vital role in offering guests the opportunity to enjoy perks and experiences that allow them a first-class event. You also are responsible for ensuring the safety and comfort of all guests. Your attention to detail and customer service skills contribute to creating a positive experience for all patrons. Job Functions: v Provide guest services by greeting and assisting guests and responding to guest inquiries and complaints. v Collect money from patrons for all upsell/ancillary products such as parking, lawn chairs, premium upgrades and ticket fees. v Use provided devices to keep track of sales and redemption. v Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc. v Participate in venue recycling efforts before, during and after the show. v Additional tasks as requested by management. This position starts at $16.00 per hour with potential of commission for sales Qualifications: v High School Diploma or equivalent v Must have cash handling experience. v Creative thinker and problem solver v Attention to detail, quality and accuracy. v Strong relationship building and communication skills. v Ability to work independently. v Excellent verbal and written communication skills. v Position requires constant walking, climbing stairs, lifting and carrying 50 lbs or more Must be 18 years of age or older to hold this position Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

Responsibilities

Responsible for selling ancillary products and upgrades to guests while ensuring their safety and comfort. Duties include greeting patrons, processing payments, and assisting with venue closing and recycling efforts.