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ALTERATIONS DEPARTMENT MANAGER at Von Maur/Dry Goods
Coralville, Iowa, United States -
Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Team leadership, Garment alterations, Customer service, Staff training, Coaching, Performance management, Problem solving, Operations management, Quality control, Garment construction

Industry

Retail

Description
As an Alterations Department Manager, you lead a team to provide alterations support and ensure the customer receives a final product that is customized to fit just right. Additionally, you will use your extensive knowledge to efficiently manage the operations of the alterations department. WHAT YOU’LL DO: Motivate associates to deliver outstanding garments and customer service and– train, coach and lead by example Execute all duties of an alterations associate and ensure garments are completed accurately and timely Develop alterations associate’s skills to meet department goals Assess associate performance and provide feedback to improve the quality of service and alterations Develop and implement solutions to solve customer problems and department needs Candidates must be professionally competent in all basic and most advanced alterations. WHAT YOU CAN EXPECT: We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family. Competitive wages Generous merchandise discount Comprehensive benefits 401(k) retirement plan No extended holiday hours Promote from within philosophy - creates endless career opportunities! ABOUT US: Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.
Responsibilities
You will lead and motivate the alterations team to ensure high-quality garment customization and timely service. Additionally, you are responsible for managing department operations, training associates, and resolving customer issues.