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Alumni & Family Program Manager at Evoraa Healthcare
Brentwood, Tennessee, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Alumni Relations, Family Programming, Behavioral Health, Event Planning, Data Management, Community Engagement, Mentoring, Collaboration, Psychoeducational Sessions, Reporting, Marketing, Outreach, Testimonial Collection, Travel, AMA Discharge Reduction, Program Development

Industry

Health and Human Services

Description
Description Position Overview The Alumni & Family Program Manager leads initiatives to engage alumni, current clients’ families, and alumni families to strengthen recovery outcomes, reduce AMA discharges, and foster lasting community. This role oversees alumni programming, family programming, and AMA-blocking strategies while partnering with clinical, admissions, and marketing teams to ensure seamless support before, during, and after treatment. Key Responsibilities Develop and oversee alumni and family engagement programs across multiple sites. Supervise and mentor Alumni & Family Coordinators in TN and GA. Partner with site leadership to design events, psychoeducational sessions, and family workshops. Lead initiatives that reduce AMA discharges through proactive family engagement. Manage tracking, reporting, and outcomes data related to alumni/family participation and retention. Collaborate with marketing and BD teams to elevate alumni storytelling and referral advocacy. Maintain a consistent presence at each site through regular visits (50–75% travel). Key Performance Indicators (KPIs) 25+ families per monthly event by Month 3 20+ alumni per monthly event by Month 3 5%+ engagement rate on alumni/family social posts 50+ monthly direct outreach touchpoints 2+ alumni/family testimonials per month Minimum of 2 events executed per month Requirements Education: Bachelor’s degree required Experience: 3–5 years minimum in alumni relations, family programming, behavioral health, or related field
Responsibilities
The Alumni & Family Program Manager leads initiatives to engage alumni and families to strengthen recovery outcomes. This role oversees alumni programming, family programming, and AMA-blocking strategies while partnering with various teams for support.