AM Host/Hostess- President Abraham Lincoln Springfield - a Double Tree by H
at
Hilton
Springfield, IL 62701, USA
-
Full Time
Start Date
Immediate
Expiry Date
14 Nov, 25
Salary
15.0
Posted On
14 Aug, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Payments, Debit Cards, Seating
Industry
Hospitality
Description
Responsibilities
Greet and acknowledge guests upon check-in/check-out from dining outlet
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, coupon and discount redemption, loyalty rewards, and gift cards
Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Occasionally will assist serving staff with starting beverage orders, running food, clearing tables, etc. to expedite the guest experience in times of high volume
Will answer calls to dining outlet for pickup and/or room delivery orders; will enter orders, package items, and facilitate the delivery to the guest room or in person at guest pickup at the outle
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