ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

ABOUT THE ROLE:

This full-time position is part of our Food and Beverage Management team. The Restaurant Assistant Manager will report to the General Manager and is responsible for supporting the overall success and prosperity of the AM restaurant operation from both a guest and employee perspective with an emphasis on driving quality of service, guest recognition and Open Table management to maximize cover capacity.

WHAT YOU WILL DO:

• Be present at all times of high occupancy to ensure that professional, courteous and efficient guest service is offered, following the standards and sequence of service.
• Establish and maintain adequate equipment and product par stock.
• Handle guest service enhancements and glitch resolution in case of guest complaints or negative comments and ensure full closure of this, to the guest’s satisfaction.
• Staying current with F&B offerings and collaborating with GM on VIP experiences, enhancements, and pop-ups.
• Perform pre-shifts to ensure that each employee has a professional personal appearance, as well as a professional, warm and sincere posture.
• Responsible for staff communication, training, coaching, documenting any training, disciplinary records and/or absenteeism and periodically evaluating performance.
• They will manage all daily activities as well as assist in development and planning for future events in the outlet .