ABOUT SENTIENT HR

Sentient HR Services Empowers Educators by connecting passionate childcare professionals with rewarding opportunities. We specialize in supply staffing, temporary placements, and permanent hires for the childcare industry.
Serving over 500 childcare centres across the GTHA and Ottawa, we pride ourselves on building trusted partnerships, delivering exceptional client service, and supporting over 600+ Early Childhood Assistants (ECAs), Assistants, and Registered Early Childhood Educators (RECEs).
Our culture values integrity, growth, collaboration, and making an impact.

POSITION OVERVIEW

As the AM Staffing Coordinator, you will be the primary contact for supply staff in the mornings, ensuring childcare centre shifts are filled quickly and accurately. This role blends relationship management with administrative precision - understanding each educator’s availability, strengths, and preferences to make timely, effective matches.
You will also lead our Sentient PERKS rewards and recognition program, track performance data, and produce Excel-based reports. This is a fast-paced, people-focused position with a mix of scheduling, communication, and engagement responsibilities.

QUALIFICATIONS

• Post-secondary education required (degree or college diploma preferred).
• Previous experience in staffing, scheduling, customer service, or administrative coordination.
• Early Childhood Education (ECE/RECE) background is an asset.
• Intermediate skills in Microsoft Word and Excel.
• Strong verbal and written communication skills.
• Ability to work independently, prioritize tasks, and adapt to urgent staffing needs.
• Strong relationship-building skills and a people-first approach.

• Match available supply staff to open shifts at childcare centres in real time.
• Maintain updated records of staff availability, profiles, and qualifications in our scheduling software.
• Lead staff communications via phone, e-mail, and text.
• Track, prepare, and distribute new hire packages.
• Administer the Sentient PERKS rewards program, including incentive planning.
• Complete accurate, timely reports using Microsoft Excel and internal systems.
• Monitor staff performance, track attendance, and address client feedback.
• Collaborate with the Client Care Coordinator to meet urgent and planned staffing needs.