Amaya Host - Seasonal at Accor

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

17.75

Posted On

10 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Reservation Management, Open Table, Communication Skills, Problem Solving, Basic Mathematics, Basic Computer Skills, Multi-tasking, Customer Service, Clerical Tasks

Industry

Hospitality

Description

Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates. About Fairmont Grand Del Mar Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion. Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison. Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. About the Application Process: At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. The sky is your limit. Rate of Pay: $17.75/hour USD Job Description The Host will greet and assist guests in a positive, polite and professional manner. They will also maintain a proactive approach to solving any guest’s questions or problems. The Host will anticipate guests’ needs, and respond appropriately with a sense of urgency. Job responsibilities include; although are not limited to: Display a congenial appearance and is well groomed at all times. Communicate all reservations and guest comments to management and servers. Welcoming guests to the restaurant. Coordinating the seating of guests and managing reservations. Answer all phone calls received at the hostess stand. Maintain cleanliness and organization of hostess stand and entryway. Oversee maintenance of all Reservation and Hostess equipment, software and supplies. Communication of guest profile and expectations is essential to relay forward to servers and management. Perform general clerical tasks including utilization of Open Table. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Food Handlers Card required. High School graduate Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written Must possess basic math skills and the ability to use a calculator. Must possess basic computer skills. Ability to solve problems and make rational decisions. Knowledge of Restaurant operations, its services, and facilities. Must have superior guest service abilities as well as a complete understanding of California serving guidelines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Most work tasks are performed indoors. Temperature generally is moderate and controlled by Restaurant environmental systems. Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to multi-task in a calm manner on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill daily tasks. Must be able to lift up to 30 lbs. on a regular and continuing basis. Requires grasping, writing, standing, walking, repetitive motions, bending, listening and hearing ability and visual acuity Additional Information Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property. Our Values Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special. Belonging: We celebrate our differences. We support each other and we always stand together. Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic. Diversity & Inclusion Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team. Job-Category: Food & Beverage Job Type: Temporary Job Schedule: Part-Time

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Responsibilities

The Host is responsible for greeting and seating guests in a professional manner while managing reservations and phone calls. They ensure the cleanliness of the entryway and communicate guest needs to the management and server teams.