Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.
Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah’s Silicon Slopes tech hub—with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands — including Bosch, Nestlé, Stance, TUMI, and Panasonic — rely on the company’s e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year’s revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.
We need a Senior CRM & Ecommerce Consultant to be the driving force behind the CRM strategies that power growth for some of the region’s most exciting and high-profile brands across categories like beauty, fashion, health and lifestyle.
This is more than campaign execution — you’ll be shaping full-funnel customer experiences, building intelligent automations, and creating data-led journeys that move the needle. Working alongside a high-performing team of eCommerce, digital and marketplace specialists, you’ll collaborate across disciplines to deliver real, measurable impact.
You’ll have ownership, autonomy, and the opportunity to lead from the front. Whether you’re designing best-in-class lifecycle programs in Klaviyo, advising clients on segmentation strategies, or integrating CRM systems with broader tech stacks, your work will be central to our clients’ success and ours.
This is a full-time role and will work a hybrid schedule based in either Melbourne or Sydney, Australia.

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• 3-5+ years of hands-on CRM experience, with a focus on strategy and execution in platforms like Klaviyo and DotDigtal.

• Experience in other email platforms is ideal but not essential.
• Strong portfolio of building flows, segments, campaign calendars, and automated journeys.
• Experience integrating CRM systems with eCommerce platforms (e.g. Shopify, Magento).
• Working knowledge of customer data platforms, lifecycle marketing, and retention tactics.
• Proven success using data to drive segmentation, testing, and personalisation.
• Experience in eCommerce strategy, operations and Shopify is highly regarded.
• Proficient in marketing analytics and reporting, including Google Analytics and Klaviyo insights.
• Strong client communication, project management, and stakeholder engagement skills.