ABOUT US

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.
At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.
You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world.

SKILLS:

• Strong customer focus, with ability to develop consumer-led joint strategies
• Proven experience of successfully forging and maintaining business relationships
• Able to present recommendations in an influential manner
• Excellent networking and stakeholder management skills
• Strong commercial acumen - highly numerate, with strong analytical skills
• Solid communication, presentation and negotiation skills
• Outstanding interpersonal and collaboration skills
• Exceptional time management skills, with the ability to prioritize tasks effectively
• Experience of sales forecasting and profit modelling for your own business and the retailer
• Support e-commerce projects within UK&I and Continental Europe
• Generate more traffic to Huggies® products (online retailers and brand shops) by digital media
• Maximize sales performance through analytical data
• Support CRM projects for Huggies® brand
• Prepare e-commerce/media scorecards and reports for key stakeholders
• Be part of customer management process (annual negotiations and quarterly updated)

KNOWLEDGE:

• Education to degree level preferred
• Recent experience in e-commerce/digital marketing/managing Amazon
• Strong communication and presentation skills
• Good analytical skills (google analytics)
• Relevant experience of using category and retailer data sources
• Proven track record of developing sustainable JBPs and delivering business results

THE ROLE

In this Customer Business Manager role, you will be accountable for leading our Kimberly-Clark Personal Care business and growing volume and market share of Kimberly-Clark brands in the e-channel Amazon within the UK&I and coordinating our activities with Amazon in Continental Europe.
You’re going to have access to resources, people and support across our entire business - so if you’re driven, passionate, and can motivate and inspire those around you, whilst delivering as part of a high-caliber team, then this opportunity is just what you’re looking for!

WHAT WILL YOU BE ACCOUNTABLE FOR?

Reporting into the UK&I Country Leader, Personal Care, you will have full accountability for achieving sales growth, share and profitability of Amazon UK&I and also supporting e-comm strategies across other Top 4 Grocery retailers.
You will be responsible for building consumer-led joint business plans that facilitate sustainable growth, for both the consumer and Kimberly-Clark, and will be leading annual negotiation process in UK&I.
Through collaboration with cross-functional teams, you will be developing activation plans to help unlock the category opportunities you have agreed with your customer. In Continental Europe you will be coordinating Amazon activities with local country teams and external agencies as well as participating in annual negotiation process.
You will use data to understand, interpret and own customer/channel performance, taking a proactive approach in quickly resolving any potential challenges to achieving objectives. This is a truly exciting opportunity for someone who is passionate about progressing their career within the commercial function.