ALL THE BENEFITS AND PERKS YOU NEED FOR YOU AND YOUR FAMILY:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

THE EXPERTISE AND EXPERIENCES YOU’LL NEED TO SUCCEED:

• One year of customer service experience
• High School Diploma or GED

EDUCATION AND EXPERIENCE PREFERRED:

• One year of direct Patient Access experience
• One year of relevant healthcare experience
• One year of call center experience
• Associate or bachelors degree in Business Administration or in industry-related field
  This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
  Category: Patient Financial Services
  Organization: AdventHealth Orlando
  Schedule: Full-time
  Shift: 1 - Day
  Req ID: 25032778
  We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

Cancer care scheduling is complex, requiring unique training to ensure treatments are accurate. Under general or direct management by supervisor, the Ambulatory Infusion Center Scheduler is part of a central team responsible for organizing patient schedules for the Ambulatory Infusion Center (AIC). This position reviews orders and authorizations to establish accurate calendars for patients. The Ambulatory Infusion Center Scheduler works with internal and external physician’s offices, including escalations from inpatient services, radiation, and home infusion, to evaluate and verify order accuracy. The Ambulatory Infusion Center Scheduler will work with Consumer Access Specialists to accurately gauge authorized periods of patient treatment and ensure patient treatment remains within period to avoid undue financial burden on patient. This position is able to work with numerous Ambulatory Infusion Center locations, nursing staff, physician’s offices, and relatable departments while multi-tasking performance and accuracy within a fast-paced environment. The Ambulatory Infusion Center Scheduler provides specialized instructions for all exams and procedures while facilitating directions to patients, facilities, and departments. The position upholds the highest customer service standards while working with the most sensitive cases and patients. The Ambulatory Infusion Center Scheduler adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.