Ambassador (Nintendo SF) at Nintendo

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

30.92

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Assistance, Product Demonstration, Issue Resolution, Cross-selling, Point of Sale Transactions, Greeter Duties, Restocking, Merchandise Tagging, Inventory Control, Teamwork, Product Events Support, Cycle Counting, Record Keeping, Process Documentation, Reporting

Industry

Computer Games

Description

Nintendo of America About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks. Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. Nintendo is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, ancestry, citizenship or immigration status, sex/gender, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, pregnancy, medical condition, genetic information or any other protected status under applicable law. If you need assistance or a reasonable accommodation during the application process due to a disability, please contact recruitingcoordinators@noa.nintendo.com or 425-882-2040. DESCRIPTION OF DUTIES Proactively engages and assists customers by providing information, product demonstrations, and resolving customer issues. Cross-sells merchandise, recommending products to anticipate and meet customer needs. Promptly and accurately processes all point of sale transactions. Performs Greeter duties including welcoming guests upon entry/exit and addressing customer needs. Restocks the sales floor and as needed, performs back of house duties including merchandise tagging, restocking, and organization. Supports a clean, visually stimulating environment by performing daily cleaning duties as outlined in the store checklist and maintaining store displays. Supports daily accurate record keeping through focused cycle count procedures and product counts. Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude. Assists with product events including line management, product demonstrations, and sales processing. Occasionally represents Nintendo at off-site consumer events. Maintains area inventory including performing cycle-counts and ordering products and supplies. Coordinates with co-workers and shipping/receiving teams to maintain an organized & effective stock room. Maintains departmental lists, databases, customer profiles, and resource materials. Creates, updates, and maintains departmental process & training documents. Manipulates files for appropriate output processing (mail merge, print request, batch shipment, etc.) Compiles and prepares daily and month-end reporting. SUMMARY OF REQUIREMENTS Minimum of one year of related retail experience Previous retail experience, preferably at a high volume or flagship location. Ability and willingness to develop game knowledge and experience. Ability to perform routine display repair/maintenance. Accurate cash and inventory control experience. High school diploma or equivalent Valid driver license and insurance. City of San Francisco: The company will consider for employment qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Act. This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Pay Range: $22.07—$30.92 USD

Responsibilities

The role involves proactively engaging customers by providing information, conducting product demonstrations, resolving issues, and processing point of sale transactions, while also cross-selling merchandise. Responsibilities extend to maintaining the sales floor, performing back-of-house duties like restocking and organization, and supporting daily cleaning and accurate record keeping.