Ambassador - Part-time at Cohere Life, Inc.

Castle Rock, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

20.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Organization, Hospitality, Problem-Solving, Teamwork, Diplomacy, Flexibility, Adaptability, Punctuality, Data Entry, Inventory Management, Event Support, Facility Monitoring, Microsoft Office Suite

Industry

Real Estate

Description

Description Cohere Life, Inc. JOB DESCRIPTION: 3/11/2026 TITLE: Ambassador FLSA STATUS: Non-Exempt – Part-Time REPORTS TO: Communications and Engagement Manager LOCATION: Regency at Montaine, Castle Rock CO Summary: Ambassadors will actively support community values and visions and philosophies, while demonstrating a style of support and organization that allows resident needs to be met with a high level of satisfaction. Ambassadors will provide a warm, welcoming, professional approach while utilizing their experience, skills, and exceptional communication abilities with all Regency stakeholders. Ambassadors will monitor use of private resident facilities, adjacent grounds, and activities during specified times. Ambassadors set the tone for customer service, hospitality and stakeholder interactions and model the qualities of neighborliness and inclusion. As an integral member of the Community Life team, Ambassadors will contribute to the success of events, programs and other resident engagement experiences, all of which are designed to recreate a sense of community. Ambassadors should expect to work a flexible schedule that includes mornings, evenings, weekends and holidays. Ambassadors will be provided with a schedule at the beginning of each month for the current month, as well as scheduled on an as-needed basis, without any minimum guaranteed hours per week. Scope: Serve as “first responder” and “gate keeper” for the amenities and team, answering questions, providing assistance, and responding to needs quickly and accurately. In a community engaging fashion, promote and inform residents of current and upcoming clubs, classes, programs, events; assist with registration as appropriate. Handle customer service needs with a friendly and caring – yet assertive – demeanor, following community standards and facility guidelines; must be comfortable approaching residents who may not be following policies; capable of handling escalated situations. Showcase amenities and programs to visitors through tours. Monitor interior and exterior spaces, including facility grounds, pool and adjacent areas, regularly throughout the day with a specific focus on the pool during (high traffic) season. Assist with events, programs and activities as requested. Assist with administrative functions, including but not limited to updating community bulletin boards; event calendars; hard copy materials; displays; data entry and database systems; inventory and ordering; printing reports, etc. Serve as primary point of contact for individuals and groups renting or otherwise utilizing amenities for specific functions. Explain rules; provide information and review rental checklist with responsible resident; ensure area is properly set for the event; assist with set-up as necessary; inspect area post event to ensure renter’s compliance with policy. Perform light cleanup; tidy and reset amenity furniture as needed throughout the day to maintain a clean and neat appearance; wipe down tables and chairs as necessary. Submit work orders and follow up as necessary. Must be able to lift at least 30 pounds, stay on feet for long periods of time, physically able to complete execution of duties. Attributes: Education or experience in customer service, recreation programming, recreation facilities oversight or similar background Passion for people and ability to engage in authentic, meaningful ways Collaborative; predisposed to partnership and teamwork Personable, tactful and diplomatic Ability to handle tense interactions with poise; predisposition to problem-solving Flexibility and adaptability Punctual, reliable Fun! Ability to work in a team environment and on multiple projects simultaneously. KNOWLEDGE | EXPERIENCE Experience in customer service, hospitality, sales or similar discipline. Proficiency Microsoft Office Suite; familiarity with database management tools Knowledge of residential real estate and/or home building is desirable, but not required. Operating Principles: In furtherance of our mission team members will: Instill a sense of fun and enthusiasm into everything we do. Encourage a dynamic collaboration between internal and external stakeholders. Exercise tact, diplomacy and fair-mindedness in all interactions while providing exceptional customer service. Reflect a work style based on inclusiveness, mutual respect, consensus-building and responsiveness to changing needs and opportunities. Embrace the vision, goals and aspirations of Cohere Job Type: Part-time, weekends Pay: $20 per hour Benefits: Paid Sick Time 401(K) Cohere is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Once an adequate number of qualified candidates has been identified, the job posting may be withdrawn or closed.

Responsibilities

Ambassadors will actively support community values by providing a warm, welcoming, and professional approach to meet resident needs and monitor the use of private facilities and grounds. They will serve as the first responder for amenities, promote community engagement through events and programs, and handle customer service needs while adhering to facility guidelines.