We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our amazing team based in Hertfordshire.
We are looking for enthusiastic, care focused individuals, to join our Safe Care Division (Secure Mental Health), if you’re passionate about people and feel you want to make a difference then consider a career with us.
Your main responsibility will be supporting the police and other professionals with transporting service users to and from healthcare facilities. This can be carried out alone or as a two- or three-person team, so it is vital to hold a full UK driving licence. Full training will be provided for this rewarding role.
This is a full time role, working 4x 10hr shifts a week (including weekends), with shifts between the hours of 05:00am - 00:00am. (Please only apply if you can commit to these hours)

ABOUT US:

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health, and medical courier services.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required

• Working as part of a team to support the service user on board.
• Taking responsibility for ensuring the vehicle is safely and responsibly driven.
• Assisting service users with challenging behaviour and/or mental health illnesses.
• Supporting challenging service users, who may need physical intervention.
• Working alongside the police and other professionals to transport vulnerable service users between a variety of locations including hospitals, homes and prisons to medical/care settings including A&E, outpatients and hospital wards.
• Liaising with hospital staff and the police on the safe conveyance of the service user to and from places of safety
• Responsible for lifting, securing, and helping service users in and out of the ambulance.
• Handing over of service users to appropriate staff on arrival at treatment centres/hospitals.
• Transfer service users from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
• Ensuring that the ambulance is kept safe, clean, and tidy.