Ambulatory Reception Scheduler Coordinator at Westfields Hospital

Saint Paul, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

30.19

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Scheduling, Insurance Verification, Clerical Functions, Receptionist Functions, Patient Records Maintenance, Medical Staff Resource, Hospital Protocols, Epic EMR, CT Scheduling, Ultrasound Scheduling, DEXA Scheduling, General Diagnostics Scheduling

Industry

Hospitals and Health Care

Description

The Radiology Ambulatory Reception Coordinator provides exceptional customer service to patients and visitors as the first point of contact in the Radiology Department. This position schedules appointments and verifies insurance for all radiology patients, and performs clerical and receptionist functions in the Radiology Department, including preparation and maintenance of patient records, and serving as a resource to medical staff regarding hospital protocols. This role is the link between staff, patients, families, and care providers, and between the unit and other hospital departments. Work Schedule: Monday-Friday 730am-4:00pm Required Qualifications: One year of clerical, scheduling, and/or customer service experience. Preferred Qualifications: * Degree in a healthcare field. * Experience scheduling radiologic appointments for various modalities including CT, Ultrasound, DEXA, and General Diagnostics. * Previous experience in an ambulatory care setting. * One year of Epic electronic medical record system experience. At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change. Benefits Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.

Responsibilities

The Radiology Ambulatory Reception Coordinator acts as the initial point of contact, providing exceptional customer service while managing appointment scheduling and insurance verification for all radiology patients. This role also handles essential clerical duties, maintains patient records, and serves as a liaison between staff, patients, families, providers, and other hospital departments.