Amusement Parks and Recreation Supervisor at Theodore Roosevelt Medora Foundation

Medora, North Dakota, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

18.0

Posted On

17 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Customer Service, Time Management, Supervisory Experience, Training, Scheduling, Disciplinary Action, Conflict Resolution, Safety Inspections, First Aid Certification, CPR Certified

Industry

Hospitality

Description

Description Our Company There’s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We’re a premiere tourism operation—and we’re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions—and we work tirelessly to connect people to Medora for positive life changing experiences. TRMF was established in 1986—but our story begins before that. In 1962, nationally renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more. It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they’d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation. In the years since, we’ve grown from a staff of a handful of folks to more than 90 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We’ve awarded hundreds of thousands of dollars’ worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we’ve earned a reputation as the #1 tourism and hospitality provider in North Dakota. We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We’re a family that values family. We are the Theodore Roosevelt Medora Foundation. Summary/Objective The Amusement Park Recreation Supervisor will assist the Park and Recreation Manager by helping to lead the Amusement Park and Recreation Team and assist with training, scheduling and disciplinary action as necessary. They will also help manage any guest inquiries or issues that need to be escalated from the team. The Amusement and Park Recreation Supervisor will also perform various tasks at Point to Point Park, the TRMF amusement/recreation facility. Facilities include an 18 hole mini golf course, zip line, lazy river and pools and concessions. Supervisory Responsibilities Assist with management of team and customers Duties/Responsibilities Sells tickets and collets fees from customers. Sells and serves food and refreshments to customers. Maintains log with details for attendance, sales, receipts, daily closing reports, or repair activities. Assists guest with inquiries about the facilities, attractions, and rules and regulations. Assists with the resolution of guest complaints or issues Provides patrons with directions to rides, seats, or attractions. Ensures that patrons follow rules and safety procedures. Assists with training the team on procedures and systems Assists with scheduling of team Provides leadership among team and fills in as leader in the absence of Park Manager Responsible for safety inspections and safe operating procedures. Cleans equipment, rides, vehicles, booths, facilities, or grounds. Assist with trail maintenance, weeding. Performs other related duties as assigned. Requirements Required Skills/Abilities Excellent communication skills and interpersonal skills. Ability to meet customers’ needs and provide necessary assistance. Ability to learn the procedures, rules, and regulations for the facility. Ability to master multiple job responsibilities required at the facility. Excellent time management skills. Supervisory experience preferred CPR/First Aid Certified preferred or ability to obtain Required Education and Experience High school diploma or equivalent required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to traverse the facility quickly. Ability to perform the physical duties of the job. Must be able to lift up to 25 pounds at a time. Must be able work in a variety of weather conditions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment This position operates in a professional recreational environment. This role continuously requires the employee to work outside in all weather conditions including heat, cold, humidity, and wind. Also continuously works with others. Position Type/Expected Hours of Work This is a full-time position of 35-40 hours per week. Days and hours of work are Sunday through Saturday, 8:00 a.m. to 7:00 p.m., this position regularly requires long hours and weekend work. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Our Location: TRMF is located in the heart of the Badlands: Medora, North Dakota.It’s situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You’re never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound.Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing—all designed with our employees in mind. Why Apply? You have a passion for exploring beautiful places and meeting people from around the world.Competitive wages with great opportunities for overtime workAffordable company provided housing on-siteEmployee meals provided at low cost in employee dining roomExplore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more! Apply online and learn more about our organization: Career Opportunities at Medora Foundation | Join Our Team

Responsibilities

The Amusement Park Recreation Supervisor assists the Park and Recreation Manager by leading the team, helping with training, scheduling, and disciplinary actions, and managing escalated guest inquiries or issues. This role also involves performing various operational tasks at the amusement/recreation facility, including ticket sales, concessions service, and facility maintenance.