ANAインターコンチネンタルホテル東京 -トレーニングスーパーバイザー / Training Supervisor at IHG Career

Minato, , Japan -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Program Design, Leadership, F&B Operations, Performance Evaluation, Interpersonal Communication, Presentation Skills, Project Management, MS Office, Staff Development, Japanese Language, English Language

Industry

Hospitality

Description

*** Local hiring position*** To apply, candidate must have proper visa or permanent resident qualification in Japan. As the Training Supervisor for F&B Division at ANA InterContinental Tokyo, you will play a key role in leading and managing a team of departmental trainers responsible for various outlets, including Cascade Café, Brewer’s, Steakhouse, Unkai, Karin, Akasaka, Pierre Gagnaire, and Davinci. Your primary objective will be to oversee and enhance the training programs within each outlet, ensuring consistent and high-quality people development across the F&B Division. Reporting directly to the Learning and Development Manager, you will be responsible for designing, delivering, and evaluating training programs for various roles within the F&B division, ensuring the continuous enhancement of skills and knowledge. Key Responsibilities: 1. Training Program Oversight: - Supervise and coordinate the activities of departmental trainers, ensuring alignment with overall training objectives. - Collaborate with departmental trainers to design, implement, and evaluate training programs for each outlet. 2. Leadership and Development: - Provide leadership and guidance to departmental trainers, fostering a culture of continuous learning and development. - Conduct regular training sessions for departmental trainers to enhance their skills in delivering effective training programs. 3. Performance Evaluation: - Establish and implement performance metrics to evaluate the effectiveness of training initiatives within each outlet. - Provide constructive feedback to departmental trainers to enhance their individual and team performance. 4. Collaboration with Department Heads: - Work closely with department heads to identify specific training needs within each outlet of the F&B Division. - Collaborate on the development of targeted training programs to address departmental challenges and opportunities. 5. Collaboration with L&D Manager: - Work closely with the Learning and Development Manager to align training initiatives with overall organizational goals. - Participate in the development and implementation of hotel-wide training strategies. 6. Training Documentation and Reporting: - Ensure accurate documentation of training activities, including attendance records, training materials, and evaluation results. - Generate regular reports on training effectiveness and areas for improvement. Requirements: * Japanese - Business level (above JLPT N2) / English - Business level * Proven experience in a supervisory or leadership role within the hospitality industry, with a focus on training and development. * Strong knowledge of F&B operations, restaurants and bars. * Excellent interpersonal, communication, and presentation skills. * Proficiency in MS Office and training software/tools. * Ability to create engaging and interactive training sessions. * Ability to lead and inspire a team of trainers to achieve common goals. * Detail-oriented with strong organizational and project management skills. * Ability to work effectively under pressure and adapt to changing circumstances. * Flexibility and availability to work different shifts, including weekends. * Ability to speak fluent Japanese. IHG のコミットメントとは、世界の大手ホテル企業の一社として、すべての人に真のホスピタリティを提供することを目指します。世界中場所を問わず、お客様の誰もが歓迎され、大切にされ、認知され、尊重されていると感じていただける空間を作ります。IHG のチームの一員になりませんか。世界で大規模に展開する初めてのラグジュアリーホテルブランドとして、1940年代から世界の旅を開拓してきたインターコンチネンタルホテルズ＆リゾーツ。訪れる人の心に深く印象を残す美しい環境で、実績ある国際感覚あふれるノウハウをお伝えするという努めに誇りを持っています。私たち一人ひとりがインターコンチネンタル® ブランドを体現するアンバサダーであり、チームの一員となって働くことで、美しい旅への憧れ、文化への知的好奇心、多様性への深い理解を共有していただけることでしょう。私たちとともに、世界をより広く豊かな視点で見たいと願う旅人の心を躍らせる体験をお届けしませんか。世界最高峰のインターナショナルラグジュアリーホテルブランドで、チャンスの扉を開きたい方を歓迎いたします。

Responsibilities

Oversee and enhance training programs for various F&B outlets to ensure consistent high-quality people development. Lead a team of departmental trainers and collaborate with the L&D Manager to align initiatives with organizational goals.