Start Date
Immediate
Expiry Date
29 Sep, 25
Salary
0.0
Posted On
30 Jun, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Operating Systems, Software, Service Orientation, Connectivity
Industry
Information Technology/IT
Job Function: Software & Cloud The role:
We are thrilled to announce an opportunity to join our team as:
REQUIRED SKILLS:
Receive and log technical requests and incidents from users via phone, email, or ticketing system.
Provide first-level support for hardware, software, connectivity, and access issues.
Document applied solutions and ensure compliance with response time SLAs.
What we need to see from you:
Profile:Technician, technologist, or professional in Systems Engineering, Electronic Engineering, Software Engineering, or related fields. Experience providing first-level technical support as a Help Desk Analyst, handling user incidents and requests remotely.