Analyst - Banking Operations at Razorpay Software Private Limited
Bengaluru, karnataka, India -
Full Time


Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Banking Domain Experience, Terminal Configuration, Payment Methods Activation, Cost Queries Management, Collaboration, Cross-Functional Teamwork, TAT Achievement, Microsoft Excel, Payments Industry Knowledge, Communication Skills, Negotiation Skills, Interpersonal Skills, Self-Motivation, Work Ethics

Industry

Software Development

Description
Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision — to simplify payments for Indian businesses — we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we’ve been engineering a fintech ecosystem that’s redefining how money moves across Asia — and we’re just getting started. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme — and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions — including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) — along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia. But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen — you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle — if you’re curious, you’ll feel at home here. People > Pedigree — we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles — this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future. The Roles and Responsibilities 1+ year of experience, preferred from Banking domain Act as a primary POC for all terminal configuration requests and activation of payment methods for our merchants. Should clearly understand the policies of banking partners to drive timely TID allocation. Own & execute end to end cost queries internally & with our banking partners. Should have the ability to collaborate & execute activities independently. Work with cross-functional teams. Achieve TAT targets consistently. Understand and work towards teams/organizations objectives. Minimum requirements Working knowledge of Microsoft Excel. Experience in the payments industry is essential. Strong communication skills, oral & written. Ability to negotiate with banks and able to maintain good internal and external relationships with all the stakeholders. Proven experience on google sheets or excel knowledge. Self motivated and result oriented personality. Strong interpersonal skills and an ability to build rapport with our banking representatives. Hardworking with strong work ethics. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter
Responsibilities
The Analyst will act as the primary point of contact for terminal configuration requests and payment method activations for merchants. They will also manage cost queries and collaborate with cross-functional teams to achieve targets.
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