Analyst, Business Operations at Databricks Canada ULC

, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

0.0

Posted On

25 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Communication, Proposal Management, Sales Operations, Strategic Thinking, Problem Solving, Interpersonal Skills, Compliance, Cross-Functional Collaboration, Knowledge Base Management, GenAI Automation, Contract Management, Vendor Onboarding, Public Sector Programs, Analytical Skills, Proposal Management Software

Industry

Software Development

Description

GAQ426R79 About the Team The mission of Databricks Legal is to apply legal resources and expertise to help Databricks achieve its growth and strategic objectives, while thoughtfully protecting Databricks with a reasonable balance of risk versus opportunity. What we look for Databricks is looking for an experienced Global RFx Project Manager to support the Global Proposal Program Manager with accelerating field sales and Databricks’ go-to-market efforts. The Global RFx Project Manager will report into Databricks' Legal Operations Leadership and will be an important part of the team responsible for providing legal support for Databricks' revenue-generation activities. Specific responsibilities include responding to a variety of international and U.S. customer questionnaires, RFQs, RFIs, registration, supplier, and onboarding forms, and the like – for new and current customers. The successful candidate will also manage a queue for the questionnaires and other requests, including pulling in subject matter experts. There might also be an opportunity to work with the Global RFx Program Manager on RFPs, via an intake program/process. The ideal candidate will be an expert at coordinating with cross-functional teams and subject matter experts worldwide to ensure timely and compelling responses that align with Databricks’ global strategy, compliance requirements, and internal policies. We are also looking for someone with commercial GenAI-driven automated strategic response management experience, including automation for streamlining the answer process; creating and/or maintaining a knowledge base of questions and answers; and creating enablement focused on educating internal customers (e.g., field sales) on the program/process. As the Global RFx program evolves, so will the role and responsibilities. The impact you will have You will coordinate with customer questionnaire teams, collaborate closely with internal and external stakeholders, and deliver high-quality content and compelling responses. You will help track questionnaires and proposals (e.g., downselection rate for RFx, revenue impact, on-time/SLA completion rate, questionnaire types, revenue impact), identify areas for improvement, and refine future response strategies. You will demonstrate excellent project management, and an ability to coordinate efforts across multiple stakeholders, teams, and regions. You are expected to manage multiple assignments simultaneously while maintaining a high standard of quality and meeting tight deadlines. You routinely identify and recommend opportunities to change and improve ways of working. You are a bar raiser, constantly looking to improve standards within the team, such as by creating and implementing new approaches in standardizing proposal/customer questionnaire response formats and updating guidelines to streamline process and quality across different regions. What we look for Outstanding interpersonal and communication skills Three or more years of experience working as the primary proposal management resource for RFx, due diligence questionnaires, and vendor onboarding questionnaires. Experience with pre-sales, sales operations, and/or deal desk; experience within a commercial team is a plus. Bachelor's degree or equivalent. Demonstrable experience with supporting RFx programs, including knowledge of public sector programs. Familiarity with analyzing RFx and questionnaire requests to create tailored, compelling responses. Strong understanding of the tools used by in-house commercial legal teams to facilitate the contracting process for revenue, including tools used for contract generation and routing (e.g., SFDC, CPQ, and CLM), and signatures (e.g., DocuSign). Strong project management skills. Excellent written and verbal communication. Ability to work effectively with cross-functional teams across diverse cultures. Strategic thinking and problem-solving abilities. Familiarity with relevant industry regulations and compliance requirements. Proficiency with proposal management software. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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Responsibilities

You will coordinate with customer questionnaire teams and collaborate closely with internal and external stakeholders to deliver high-quality content and compelling responses. You will also help track questionnaires and proposals, identify areas for improvement, and refine future response strategies.