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ANALYST, BUSINESS at Qualfon Philippines Incorporated

Cebu City, Central Visayas, Philippines -

Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Project Management, Management Communication, Business Analysis, Financial Analysis, Continuous Improvement, Strategic Planning, Strategic Thinking, Critical Thinking, Business Software Applications, Cost-Benefit Analysis

Industry

Outsourcing and Offshoring Consulting

Description

Overview Role: ANALYST, BUSINESS Responsibilities Main Objectives: Provide assistance to process owners to identify improvement opportunities Contextualizes and conceptualizes objectives and needs within the framework of: Mission Statement Mission Leader role definition STRIDES values Manage operational information of business areas Collaborates with business teams, leveraging technology when needed. Assists process owners in improving current processes and solving process-related problems through meetings and data collection. Analyzes information from process owners and their teams to document, study, and improve processes. Provides education to standardize terminology across areas, departments, or geographies. Facilitate process workshops Leads process redesign workshops. Facilitates process mapping and business process reengineering. Provides training on tools used for process improvement. Assists in documenting policies and procedures from improved processes. Supports presentation of improved processes to stakeholders. Qualifications Qualifications: BPO industry experience and deep understanding of KPIs. Basic functional understanding of IT solutions such as ERP, CRM, and BI. CI Six Sigma Green Belt Certification – Required. Bachelor Degree Skills and Competencies: Project Management Management Communication Business / Financial Analysis Continuous Improvement Strategic Planning Strategic Thinking and Analysis Critical Thinking Business Software Applications Cost-Benefit Analysis

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Responsibilities

The analyst will assist process owners in identifying improvement opportunities and managing operational information across business areas. They will facilitate workshops, lead process redesign efforts, and provide training on process improvement tools.