Analyst, Business Systems at Fraser Health

Surrey, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Testing, Scripting, Automation, Power Automate, Power BI, SQL Server, Data Extraction, Workflow Analysis, Defect Logging, Usability Testing, Regression Suite, Excel, Communication, Visio, Change Management

Industry

Hospitals and Health Care

Description

Salary The salary range for this position is CAD $34.67 - $49.83 / hour Job Summary The Quality Assurance/Testing portfolio has a permanent full time Business Systems Analyst position available to support the Automation/Scripting and Testing activities for the MEDITECH program within Fraser Health. Do you want to utilize your analytical & technical skills, information systems knowledge and contribute to creating effective processes? Do you tackle technical and strategic challenges using innovative ways? Do you like contributing to a team’s success? If so, then keep on reading. Bring your real passion for innovation and performance in technology as you contribute to changing lives in healthcare. Utilize your strong testing, scripting & automation skills in this challenging and rewarding Business Systems Analyst role. You will performing hands-on automation and testing work, in consultation with the Sr. BA and Health Informatics Lead. Work closely with all levels of the business ensuring the work you are doing aligns with the MEDITECH program’s expectations and is reflective of measurable results. You will also provide backup coverage to the Sr. BA as needed. Build your career experience as you focus on some of the following key roles and responsibilities: TESTING: Work closely with the Sr. BA and other team members to contribute to the development of project level Test Strategy Understand the end-to-end clinical workflows and get involved in test cases preparation and hands-on testing for applicable in-scope test types Get trained on using Expanse functionalities (end to end) Identify and log defects during testing Participate in Defects Triage sessions Ensure traceability between workflows, test cases and their test results are in place Provide support to the Sr. BA and Test Lead in various testing initiatives Be proactive, identify and support Usability tests implementation for suitable areas of MEDITECH Expanse Provide support to all required stakeholders (including coordinating Usability with the chosen end users) Contribute to the test planning and testing for Priority Packs and yearly mock Disaster Recovery SCRIPTING & AUTOMATION: Become proficient in using the Power Automate scripting tool, Power BI for reports, contribute to improving processes Be the go-to person for all ongoing scripting/automation activities & upcoming initiatives Attend Knowledge transfer sessions to understand the current state Offer analytical support to clinical users by extracting, cleaning and modeling data from electronic health records systems like MEDITECH, utilizing software such as Excel and Microsoft SQL Server Collaborate with Health Informatics departments, partner organizations, infrastructure support teams and external vendors as required Work closely with the Sr. BA and Test Lead on all scripting initiatives Contribute to building an effective automated Regression suite NOTE: Above are some of the key roles and responsibilities. Considering the nature of the program and portfolio, the candidate is expected to be flexible and take-on additional roles and responsibilities which includes working for other portfolios and different areas of work (outside Testing and Automation). Are you motivated to join us? We will be looking for you to have the following: Bachelor's degree in Health Information Science or Computer Science, Software Engineering or related field At least three (3) to five (5) years recent related experience working at a medium to large sized organization: Performing hands-on end to end testing in an electronic health record setting for various test types like Unit/Functional, Integration, Usability and Regression Hands-on Automation & Scripting (preferably using the Power Automate tool) Experience with Power BI Experience with health and corporate information systems Prior experience with Usability Engineering Framework, UX Design and Usability Testing is beneficial Proven work experience and strong proficiency in SQL, R, Python, Power BI and Power Automate Good knowledge of extracting, cleaning, and modeling data from electronic health records systems like MEDITECH, utilizing software such as Excel and Microsoft SQL Server An added advantage if you have experience with an electronic health information system, such as Meditech Expanse, Paris, Intrahealth Profile, CST and tools such as Power Automate and Power BI Ability to understand end to end workflows and create test cases from these Follow industry standard best practices during test cases creation and execution Works well within a team and contributes to the team’s success Responsible for the logistics of room bookings and devices required for testers during various test phases Excellent verbal and written communication skills, with the ability to effectively communicate complex technical solutions to non-technical stakeholders Proficient Excel, PowerPoint and Visio skills Ability to support the Sr. BA and Test Lead in day-to-day deliverables Experience working in a multi-disciplinary environment and collaborating with other teams within the organization An equivalent combination of education, training, and experience will be considered. Additional Requirements: Flexibility to work in a hospital setting (having various shift timings) during software releases and to provide end user support Willingness to multitask between portfolio activities and across portfolios Ready to work in a highly rewarding & challenging environment with frequent changes to be expected This permanent full-time position will be based at our Central City Office, Surrey, B.C. with a hybrid work model. Please note that you will be required to travel to various hospitals/sites to support different engagements, site readiness and go-live support activities (involving 12-hour work shifts at the hospital/site during go-live support). Due to this, a mandatory requirement is the candidate needs to have a BC Driver’s License and access to a car. We require the candidate to be flexible to work additional hours as and when required (including early mornings, evenings and/or weekends). If this sounds like the excellent role for you, here are more reasons why you should apply: A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields Fantastic opportunities for support and management roles are available as you advance within the organization Competitive salary package, including comprehensive health benefits coverage A chance to create a difference every day in the world of health care Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.8 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish peoples. Our team of nearly 40,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Take the next step in your career and make a difference in the communities we serve! Apply today, so we can continue the conversation. We value diversity in the work force and seek to maintain an environment of respect, caring and trust. Find out what it’s like to work here. Like us on Facebook(@fraserhealthcareers), follow us on Twitter & Instagram(@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights! Detailed Overview Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Analyst, Business Systems, Health Informatics - Community and Primary Care, is responsible for providing a range of business and systems analysis and support services to the community and primary care areas within Fraser Health. Analyzes business process re-engineering concepts and methods, with respect to health informatics, and develops, implements, and maintains health information systems and business practices pertaining to electronic health information capture and utilization. Ensures the development of the electronic health records for Fraser Health. Responsibilities Supports, develops, and maintains the business processes necessary to facilitate care provider access to electronic health information systems by conducting feasibility studies and determining user requirements for the uptake of electronic health information functionality or systems. Participates in strategic planning support and change management services by assisting the Portfolio Manager or Lead in streamlining business processes and best practices for electronic health information capture and utilization. Provides business analysis by carrying out work flow analysis, developing business information requirements and models, assisting in defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes. Participates in health information systems projects, under the direction of the Portfolio Manager or Lead, by providing business systems analysis support. May lead small projects. Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications. Develops Service Level Agreements between Information Management and assigned business areas to support the movement of projects to operational status, maintenance, and support. Assists in resolving any operational issues with health information systems as identified internally or externally from the Information Management Customer Service desk. Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Information Management and assigned business areas within Fraser Health. Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team. Qualifications Education and Experience Bachelor's Degree in Health Information Systems Management or a related field plus two (2) to four (4) years' recent related business and systems analysis experience in a medium to large sized organization, or an equivalent combination of education, training, and experience. Experience with an electronic health information system, such as the Meditech PARIS, and/or Intrahealth Profile is preferred. Competencies Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional/Technical Capabilities Demonstrated knowledge of electronic health information systems. Ability to analyze business processes and business specifications. Knowledge of systems analysis, design and development life cycle theory, concepts and practices. Ability to develop innovative system/computing technology approaches and solutions for customer business needs. Analytical reasoning and problem solving skills. Ability to communicate effectively both verbally and in writing. Ability to deal effectively with others. Ability to organize and prioritize work. Ability to work independently and as a member of a team. Physical ability to perform the duties of the position. About Fraser Health Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care. Instagram | Facebook | LinkedIn | X | Indeed | Glassdoor IMPORTANT: Recruitment scam warning Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

Responsibilities

This role focuses on hands-on automation and testing activities for the MEDITECH program, involving close consultation with senior staff and ensuring alignment with program expectations through measurable results. Key duties include developing test strategies, preparing test cases, identifying defects, and becoming proficient in scripting tools like Power Automate for process improvement.