THIS IS WHERE YOU SAVE AND SUSTAIN LIVES

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
We are looking for Customer & Operations Analyst who will play a key role in our Customer Service and Order to Deliver processes to ensure customer satisfaction.
The Customer & Operations Analyst will be responsible for the order-to-deliver process, acting as an integral link between multiple functions and the customer and implementing a customer centric approach to the operations, ensuring the best possible customer support and service level to internal and external partners.

EDUCATION/EXPERIENCE

• B.A. or B.S. degree in business, logistics or another technical field.
• APICS certification or similar is an advantage.
• Minimum 2 years Supply Chain or Customer Service experience.

TECHNICAL SKILLS

• Advanced Excel and Office package overall.
• ERP knowledge, such as JDE would be a plus.
• Knowledge of international trade documentation (invoice, packing list, COO, etc.) and usage of Incoterms.
• Understanding of basic supply chain concepts such as On Time, In Full, Fcst Accuracy and Inventory Turn Over.