Analyst - Cybersecurity Operations (SOC) at Sysco

, , Sri Lanka -

Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cybersecurity, SIEM, EDR, Firewall, Email Security, Phishing Detection, Incident Response, Documentation, Teamwork, Analytical Thinking, TCP/IP, DNS, Windows, Linux, Threat Intelligence, ServiceNow

Industry

Food and Beverage Services

Description

JOB DESCRIPTION Analyst - Cybersecurity Operations (SOC) The Big Picture Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry. Sysco employs over 75,000 associates, operates 337 smart distribution facilities worldwide, and has over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 (ended June 29, 2025), the company generated sales exceeding $81.4 billion. Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations, enabling sourcing, merchandising, storage, order placement, warehouse operations, delivery logistics, and even enhancing the in-restaurant dining experience of Sysco’s global customers. The Opportunity This position is part of Sysco’s Cyber Threat Management and Operations team and plays a crucial role in monitoring, detecting, and responding to security incidents. This entry-level role is ideal for candidates passionate about cybersecurity and eager to gain hands-on experience defending enterprise networks in a 24x7 global SOC environment. Responsibilities: Monitoring security alerts generated by SIEM, EDR, firewall, and email security systems Performing initial triaging to validate, categorize, and prioritize alerts Investigating phishing emails, malware alerts, and user-reported incidents Escalating complex incidents to Tier 2/3 analysts with proper documentation Using enrichment tools like VirusTotal, AbuseIPDB, Shodan, and Whois to support investigations Correlating Indicators of Compromise (IOCs) using threat intelligence feeds Creating, updating, and managing tickets in ServiceNow or similar case management platforms Documenting analyst actions and maintaining accurate incident records for audits and lessons learned Collaborating with SOC peers, IT, and network teams for efficient resolution Following SOC playbooks, escalation paths, and SLA timelines Participating in shift handovers and analyst retrospectives Requirements: A Bachelor's Degree in Cybersecurity, Computer Science, Networking, or related field (final-year undergraduates with strong skills may apply) 6 -12 months of experience in a SOC, IT Helpdesk, Network Support, or Technical Support role preferred CEH, CND, CompTIA Security+, CySA+, or SC-200 (advantageous but not mandatory) Basic knowledge of TCP/IP, DNS, Windows/Linux OS, email protocols, SIEM tools, endpoint security, and phishing detection tools Clear communication skills (verbal/written), a proactive attitude, teamwork, and excellent documentation habits Work Mode: 9-hour rotational shifts (including weekends/holidays) as part of a 24x7 SOC Strong analytical thinking and the ability to process large amounts of information Attention to detail and accuracy in documenting work Benefits US dollar-linked compensation Performance-based annual bonus Recognition and rewards programs Agile Benefits – special allowances for Health, Wellness & Academic purposes Paid birthday leave Team engagement allowance Comprehensive health & life insurance cover (extendable to parents and in-laws) Overseas travel opportunities and client environment exposure Hybrid work arrangement Sysco LABS is an Equal Opportunity Employer. Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 colleagues, the company operates 333 distribution facilities worldwide and serves approximately 700,000 customer locations. For fiscal year 2022 that ended July 2, 2022, the company generated sales of more than $68 billion. Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.

Responsibilities

The Analyst will monitor, detect, and respond to security incidents in a 24x7 global SOC environment. Responsibilities include validating alerts, investigating incidents, and collaborating with teams for efficient resolution.