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Analyst at eClerx Career Site

, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

28 Aug, 26

Salary

0.0

Posted On

30 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Upselling, English Communication, Multitasking, Problem Solving, CRM Systems, Time Management

Industry

IT Services and IT Consulting

Description

Job Description: As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.

Responsibilities

Deliver outstanding customer service to US-based customers via inbound voice calls. Focus on addressing inquiries while actively selling products and services to increase revenue.