Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

Analyst at eClerx Career Site

Navi Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Dynamics 365, Data Cleansing, Data Governance, Account Hierarchy Management, Data Quality Audits, MS Excel, Google Sheets, Web Research, Reporting, Dashboard Creation, Workflow Management, Sales Pipeline Analysis, Communication, Problem-solving, Analytical Skills

Industry

IT Services and IT Consulting

Description

Key Responsibilities 1. Account Data Cleansing & Maintenance • Perform regular cleansing of customer account data in Microsoft Dynamics 365 • Identify and remove duplicate accounts, contacts, and records • Standardize account data formats and ensure consistency across systems • Validate and enrich customer data for accuracy and completeness 2. Account Hierarchy Management • Create, update, and maintain account hierarchies within Microsoft Dynamics 365 • Ensure correct parent-child relationships across global and regional accounts • Align account structures with business requirements and sales territories • Support hierarchy corrections and restructuring initiatives 3. Data Quality & Governance • Conduct periodic data quality checks (QC) and audits • Track and report data inconsistencies and non-compliance issues • Adhere to defined data governance standards and processes • Maintain documentation of data management procedures For Analysts: Bachelor’s degree (BSc, BCom, MBA,BE or related field preferred) Basic understanding of CRM tools (exposure to Salesforce is a plus) Proficiency in MS Excel / Google Sheets / web reserach Strong communication and interpersonal skills Good analytical and problem-solving abilities Ability to create reports, dashboards, and workflows Understanding of sales pipelines and account lifecycle

Responsibilities

The analyst is responsible for cleansing and maintaining customer account data within Microsoft Dynamics 365, including managing account hierarchies and ensuring data quality. They will also conduct audits, report on non-compliance, and maintain documentation for data management procedures.