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Analyst at EXL Talent Acquisition Team
Gurugram, haryana, India -
Full Time

Start Date

Immediate

Expiry Date

18 May, 26

Salary

0.0

Posted On

17 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

GDS, Refunds, Fares, Pricing, Travel Certification, Fare Types, Routing Types, Communication Skills, Travel Geographical Knowledge, Accuracy, Productivity, Client Interaction, Query Resolution, Relationship Building, Process Improvement

Industry

Business Consulting and Services

Description
Must have working knowledge on GDS (any) Must have knowledge of working on GDS Must have knowledge of Refunds, Fares & pricing Travel certification is required. Must have knowledge of different fare and routing types Good communication skills Good Travel geographical knowledge Maintaining high accuracy, productivity standards and should have willingness to learn. Will have Interaction with clients through email for query resolution and should build and maintain good working Relationships with customers. Participate in process improvement initiatives, be flexible and change ready in a dynamic work environment.
Responsibilities
The role involves interacting with clients via email to resolve queries and requires building and maintaining positive customer relationships. Additionally, the analyst will participate in process improvement initiatives and must be flexible in a dynamic work environment.