HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

QUALIFICATIONS

Education, Certification, or Licensure

• Option I:
• Bachelor’s degree, preferred fields include Public Health, Health Administration, Social Services, Legal Studies, or related disciplines.
• Option II:
• High school diploma or equivalent.
• At least 4 years of experience in healthcare compliance, quality improvement, health services administration, or a related area (experience in behavioral health or substance use treatment settings is a plus).
• Valid California driver’s license and access to registered and insured transportation to travel to program sites.

Experience

• Experience in compliance, quality assurance, or regulatory work, preferably in healthcare of human services.

We will consider for employment qualified applicants with arrest and conviction records

Audit and Investigation Support

• Assist with gathering documentation and organizing records for audits and investigations.
• Participate actively in audit command center support, ensuring timely response to auditor requests.
• Support follow-up actions including documentation for corrective plans.

Data Review and Analysis

• Review program-level data from EHR and compliance systems to identify issues or trends.
• Prepare preliminary reports and communicate findings to supervisors.

Compliance Training Delivery

• Deliver established compliance training programs to program staff.
• Adapt delivery to audience needs and ensure engagement.

Incident and Grievance Triage

• Receive and log incidents and grievance reports.
• Conduct initial fact-finding and escalate high-risk issues appropriately.
• Ensure documentation and internal timelines are met.

Internal Monitoring

• Conduct routine internal compliance reviews and audits.
• Document findings and follow up with staff to address issues.
• Escalate unresolved problems.

Medical Records Retrieval

• Process routine medical record requests ensuring compliance with privacy standards.
• Maintain accurate documentation of requests and releases.

Policy and Procedure Adherence

• Stay informed of relevant policies and regulations.
• Provide routine guidance to staff and report deviations to supervisors.

Record-Keeping

• Maintain accurate compliance records and logs in designated systems.
• Monitor documentation quality and escalate issues.

And perform other duties as assigned.