INTRO

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

MINIMUM QUALIFICATIONS- EDUCATION & PRIOR JOB EXPERIENCE

• High School diploma or GED
• Bachelor’s degree in computer science, management information systems or related field, or two years of equivalent, progressive experience

PREFERRED QUALIFICATIONS- EDUCATION & PRIOR JOB EXPERIENCE

• Bachelor’s Degree in Business or an IT discipline from an accredited university, plus three or more years of information security experience
• Industry certification such as; CISSP, MCITP, CISA, MCSE, or GIAC
• Experience with networking and communication techniques including WANs, LANs, Internet, Intranets, and protocols such as TCP, UDP, and IPSEC
• Security experience with networking technologies including, but not limited to routers, switches and firewalls
• Experience as a subject matter expert in at least two technology-related disciplines; intrusion detection, antivirus, data loss protection, access controls, perimeter security, internet filtering, LDAP systems, Active Directory, Exchange, MS SQL, etc.

SKILLS, LICENSES & CERTIFICATIONS

• Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
• Ability to create and analyze system logs and network traffic captures from a security perspective; including anomalous traffic, intrusions, elimination of false positives, and recommendations for event tuning, using appropriate
• Knowledge of industry best practices including ISO 17799/13335, NIST, COBIT, SANS, etc.
• Knowledge in developing, implementing and communicating security policies, standards, guidelines, and procedures
• Ability to demonstrate excellent communications skills, both oral and written, with a variety of end users possessing a range of technological skills
• Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
• Ability to manage competing priorities and meet deadlines
• Ability to be on-call 24/7 and willingness to work flexible shifts
• Ability to travel as required
• Ability to maintain satisfactory performance and attendance
• Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

• Focus on all aspects of Identity and Access Management security to keep our member/owner’s data secure
• Implement design, development and delivery of role-based access
• Provide support for projects that intersect with identity governance
• Assess application and engaging stakeholders to align with best practices and standards
• Collaborate with various teams to design, implement and troubleshoot key capabilities and workflows, including IAM, PAM, PIM, Lifecycle, Entitlement Management, RBAC, Access Management, and Identity Analytics
• Keep current on the latest developments in identity governance including software, SaaS offerings, feature sets, vendor roadmaps and business intelligence, with the goal of constant improvement of identity governance systems
• Make recommendations regarding identity governance as well as evaluating emerging solutions
• Collaborate and maintain relationships with various departments across the organization
• Responsible for reviewing security reports for anomalies
• Manage end-user permissions ensuring least privilege policies are followed
• Provide 2nd level support for the Technology Service Desk
• Audit and monitor production system logs for unauthorized transactions and intrusions
• Assist in the development, implementation, and ongoing administration of the company’s information security policies, procedures, and guidelines and related documentation
• Perform administrative functions to complete required tasks including recording issues into tracking system, checking voicemail/email, and documenting processes and issues
• Promote security awareness programs within the company
• Provide on-call (24x7) response to critical issues outside of business hours
• Provide detailed verbal and written communication to management and peers
• Perform other duties as assigned
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.