Analyst II, Credit/Collection at Boston Scientific Corporation Malaysia

Heredia, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

20 Mar, 26

Salary

0.0

Posted On

20 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Communication Skills, Negotiation Skills, Attention to Detail, Organizational Skills, Problem Solving, Data Analysis, SAP, Excel, SOX Compliance, Collections, Accounts Receivable, Customer Service, Process Improvement, Documentation, Team Collaboration, Time Management

Industry

Medical Equipment Manufacturing

Description

Act as a key liaison between Accounts Receivable and internal/external customers, ensuring smooth communication and timely resolution of collection matters. Manage and support collection activities across assigned accounts, providing guidance to the Collections team and contributing to best practices in processes. Investigate and resolve issues related to unpaid invoices and short payments by analyzing the order-to-cash cycle and identifying underlying causes. Prepare clear and concise documentation of findings and communicate resolutions effectively to stakeholders through written and verbal updates. Apply analytical skills to review portfolio data, detect trends, and recommend actions that improve efficiency and reduce recurring issues. Prioritize tasks independently, adapt to challenges, and make informed decisions to meet deadlines and achieve objectives. Negotiate payment solutions professionally, adjusting approach as needed to maintain strong relationships and achieve favorable outcomes. Deliver accurate monthly reporting on key performance indicators, including aging metrics and compliance controls, ensuring timeliness and completeness. Assist AR Management with month-end close activities and provide support on projects involving process updates, testing, and documentation. Maintain compliance with SOX requirements by preparing audit-ready documentation and supporting control reviews. Contribute to process improvement initiatives by sharing insights gained from analysis and operational experience. Provide support for documenting procedures and controls, including updates to Desktop Procedures (DTPs). Perform other related duties as assigned, demonstrating flexibility and adaptability to evolving priorities. Bachelor's degree in business, Finance, Accounting, or a related discipline. 2 years of experience in collections, accounts receivable, or a similar function, demonstrating progressive responsibility. English proficiency at B2+ level (approximately 80-89%). Strong analytical capability to interpret complex data sets and identify underlying causes of collection challenges. Exceptional written and verbal communication skills, with the ability to engage effectively with internal teams and external customers. Proven negotiation skills to resolve payment issues professionally and assertively. High attention to detail combined with strong organizational skills to manage multiple priorities effectively. Ability to maintain strict confidentiality regarding customer and company information. Demonstrated ability to work under pressure, manage competing deadlines, and maintain a strong work ethic. Self-motivated and capable of working both independently and collaboratively in a dynamic, fast-paced environment. Proficiency in data analysis tools such as Excel; familiarity with SQL or Tableau is an advantage. Working knowledge of SAP, GetPaid, or similar accounting systems preferred. Understanding SOX compliance requirements is desirable.

Responsibilities

Act as a liaison between Accounts Receivable and customers, managing collection activities and resolving issues related to unpaid invoices. Prepare documentation of findings and communicate resolutions effectively to stakeholders.