Analyst II, HR Technology at Pilot Company

Knoxville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

UKG Workforce Management, HRIS, Workday HCM, Workday Payroll, Microsoft Office Suite, Excel, Analytical Skills, Communication Skills, Project Management, Data Integrity, Report Writing, Training, Problem Solving, Interpersonal Skills, Technical Support, Process Improvement

Industry

Retail

Description

Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Job Description The purpose of this position is to analyze work process design and flow, improve processes and maximize the return on technological capabilities while working closely with the team and stakeholders. This position serves as a technical point-of-contact for assigned functional area(s) and assists subject matter experts with ensuring data integrity, testing and implementation of system changes, report writing and analyzing data flows for process improvement opportunities. The Analyst II, HR Technology also supports HRMS upgrades, patches, testing and other technical projects as assigned. What you will do on this team: Work closely with stakeholders, gather requirements of new change requests, analyze current business practices, user needs, and workflow processes to develop and implement solutions based on business requirements. Utilizes interpersonal skills when working with various customers and peers to accomplish project goals. Performs system maintenance, including assisting in the review, testing and implementation of HRMS system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintains HRMS system tables. Documents process and results. Provides production support, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements. Generates reports/queries, including writing, maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data. Conducts training, including developing user procedures, guidelines and documentation. Trains clients on new processes/functionality. Trains new system users. Maintains awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examines trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increases both HR knowledge and HRIS application/tools knowledge. Participates in user group meetings/conferences. Qualifications Required Qualifications UKG Workforce Management system expertise Bachelor’s degree in human resource management, MIS, computer science or related field, or equivalent work experience 1-2+ years of experience in HRIS (or related IT/technical capacity) Preferred Qualifications Knowledge of Workday HCM and Workday Payroll preferred Proficient with Microsoft Office Suite and advanced Excel skills Required Competencies Strong written and verbal communication skills Strong analytical, strategic and critical thinking skills Strong ability to multitask and manage multiple projects successfully Ability to influence, cultivate and build relationships Ability to drive results with strong follow-up skills Ability to take initiative, work independently and as part of a team Additional Information Travel Travel required up to 10% Physical Requirements General office work requiring sitting or standing for long periods of time Able to work occasional evenings and odd hours as needed to meet deadlines or minimize disruption to the business

Responsibilities

The Analyst II, HR Technology analyzes work processes and improves them while maximizing technological capabilities. This role involves collaborating with stakeholders, maintaining HRMS systems, generating reports, and providing training to users.