Analyst II, Marketing Ops DAM at Kraft Heinz Onsite Hiring Event

Ahmedabad, gujarat, India -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Asset Management, Metadata Management, Taxonomy Management, Stakeholder Management, User Training, Content Curation, Troubleshooting, Process Optimization, Communication Skills, Time Management, Attention To Detail, Problem Solving

Industry

Food and Beverage Services

Description

Job Description Key Responsibilities • Review and process incoming asset uploads—approve or reject based on metadata and compliance standards within a 48-hour SLA. • Execute and manage bulk upload requests (e.g., agency or partner project files), ensuring accurate mapping and metadata application. • Own curation and promotion of content in the Content Hub and Brand Hubs (homepage tile refreshes, featured assets) to keep sites relevant and campaign-aligned. • Maintain and improve metadata quality: cleanse, enrich, and standardize metadata to improve discoverability and user experience. • Serve as the primary point of contact for DAM users—provide troubleshooting, first-line support, and escalate issues as needed. • Coordinate regularly with brands, agencies, and campaign teams to align assets with marketing plans and use cases. • Develop and deliver user training (1:1 and group sessions), host office hours when needed, and create/maintain training materials and documentation. • Track and report on DAM usage, upload throughput, metadata quality, and support tickets; recommend improvements to processes and tooling. Outcomes / Performance Measures • Asset review and approval/rejection completed within 48 hours of submission. • Brand Hubs are current and display relevant, approved content. • Regular homepage/content tile refreshes delivered in collaboration with Marketing Operations. • High user satisfaction for training and support; timely resolution of user issues or appropriate escalation. • Improved asset findability and metadata completeness over time (measurable via search success metrics or metadata completeness reports). Required Qualifications & Experience • 2–5 years experience managing digital asset libraries, DAM systems, or related content management roles. • Hands-on experience with a major DAM platform (e.g to be discussed) preferred. • Demonstrated experience with metadata schemas, taxonomy management, and bulk asset ingestion processes. • Strong stakeholder management and communication skills; experience working with agencies and cross-functional marketing teams. Preferred • Experience in consumer packaged goods (CPG) or large enterprise environments. • Familiarity with brand governance, rights management, and basic image/video formats and standards. Skills & Competencies • Excellent attention to detail and process orientation. • Strong organizational and time-management skills; able to meet SLAs consistently. • Training and presentation skills; ability to translate technical processes for non-technical users. • Problem-solving and troubleshooting aptitude. • Collaborative mindset and ability to prioritize among competing requests. Location(s) Ahmedabad - Venus Stratum GCC Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. ABOUT US Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food. WHY US We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz. INCLUSION MATTERS TO US Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.

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Responsibilities

Manage the end-to-end lifecycle of digital assets, including processing uploads, maintaining metadata quality, and curating content hubs. Provide first-line support and training to DAM users while coordinating with agencies and marketing teams to align assets with campaign plans.