Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

JOB SUMMARY:

Do you want to help advance pharmaceutical care and improve the lives of people and animals worldwide? At Cencora (a Fortune 10 company), we are driven by our purpose to create healthier futures for people and animals across the globe. As a leading global pharmaceutical solutions organization, we are committed to advancing healthcare through innovative solutions, industry-leading expertise, and improving global access.
We’re looking for a motivated and detail-oriented Market Research Analyst to join our dynamic Insights & Intelligence team.

QUALIFICATIONS:

• Bachelor’s degree in data analytics, marketing research, statistics or mathematics or related field is preferred.
• Requires a minimum of 3 years of relevant experience in data analytics, marketing research, brand research, statistics or mathematics or a related field.
• Life Sciences quantitative and qualitative research and analytics experience strongly preferred.
• Proficiency in statistical techniques and research methodologies.
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and presentation skills, with the ability to convey complex information clearly
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously

MINIMUM SKILL AND PROFICIENCY REQUIREMENTS:

• Market research platforms (e.g., Qualtrics, Medallia, SPSS, R, Python)
• Data visualization tools (e.g., Power BI, Tableau, Qualtrics, Medallia)
• Microsoft applications (Word, PowerPoint, Excel)
• Statistical methodologies (Demonstrated experience applying statistical methodologies such as multivariate regression, MaxDiff, conjoint, TURF analysis, Bayesian networks, brand equity, and awareness.)

EXPERIENCE & EDUCATIONAL REQUIREMENTS

• Requires a minimum of 3 years of relevant experience in data analytics, marketing research, statistics or mathematics or a related field.
• Completion of a graduate degree in data analytics, marketing research, statistics or mathematics or related field is preferred.
• Life Sciences quantitative and qualitative research and analytics experience strongly preferred.

MINIMUM SKILLS, KNOWLEDGE, & ABILITIES

• Solid knowledge of statistical techniques and research methodologies.
• Expertise in use of market research platforms, strong preference for Qualtrics expertise (secondary preference: Sawtooth, SPSS, or Medallion)
• Proficiency in the use of statistical methodologies (regression, maxdiff, conjoint, Turf analysis, correlation, descriptive variables).
• Proficiency in statistical analysis, quantitative analytics, forecasting/predictive analytics and multivariate testing
• Strong communication and interpersonal skills.
• Excellent attention to detail.
• Demonstrated ability to be proactive.
• Strong critical thinking skills.
• Ability to work in a matrixed, team-oriented organization where all team members take responsibility for the quality and timeliness of work while exemplifying Cencora’s guiding principles.
• Demonstrated aptitude for creative thinking and willingness to propose innovative approaches to data collection and analysis.

EQUAL EMPLOYMENT OPPORTUNITY

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
.

ABOUT THE ROLE:

Reporting into the Director of Customer Experience Research or Senior Director of Brand Performance, this role focuses on conducting primary Voice of the Customer, brand research, competitive intelligence research, and related analyses.
This role involves collaboration with cross-functional teams across the organization including Sales, Customer Operations, Distribution Operations, IT, Office of Compliance, and various teams within Marketing and Insights & Intelligence. Through these partnerships, this role ensures that research objectives align with Cencora’s business strategy and delivers clear actionable insights that enable strategic decision-making.

KEY RESPONSIBILITIES:

• Serve as a steward of the insights and intelligence team, ensuring alignment with established measurement frameworks while driving continuous improvement and innovation in processes and methodologies.
• Develop and manage project plans, detailed timelines, and status reports for department priorities to ensure the successful execution of department priorities and deliverables, while proactively managing risks and dependencies.
• Collaborate within insights and intelligence and with cross-functional team to scope, plan, conduct, and deliver impactful market and brand performance research, including the creation of insights reports and dashboards.
• Leverage statistical methods and market research tools to conduct quantitative analyses and utilize qualitative methods and tools to extract meaningful insights from unstructured data.
• Prepare comprehensive insights reports and presentations that effectively communicate research findings and recommendations to stakeholders.