Analyst-Merchandising Support

at  Lowes

YOUR IMPACT

The Merchandising Support Analyst role works in one of the functional areas of Merchandising Support to facilitate the operational strategy and serve as subject matter expert of the merchandising organization. The responsibilities of the analyst include consulting to the business and executing process and projects within their functional area. Key functional areas within the merchandising support organization include operational support, communications, capacity management, and reporting. Responsibilities may vary based on the area of work.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in business, Industrial Engineering, Analytics, Communiations or related field; or equivalent combination of education and related experience.
• 3-5 years’ experience in merchandising, retail, merchandising support, store operations or related field
• 1-2 years’ experience in either communications, public relations, project management, business operations, labor productivity, engineering, quality, data analytics, statistics, or operations reporting.
• Experience leveraging business insights to develop and lead business solutions that drive results
• Experience in management of overlapping, complex and cross-functional events and projects

PREFERRED QUALIFICATIONS:

• Corporate experience in a large organization, preferably retail
• Understanding of merchandising & store operations
• Experience communicating with intent to influence decisions and drive business results

• Capacity & Operations Function:
• Communicates regularly about projects, solutions, status, and related issues to management through both formal and informal presentations; provide recommendations from findings to achieve desired project results or identify areas of improvement.
• Aides merchandising support team by assisting with creation and maintenance of standard operating procedures and job aids.
• Responsible for the timely and efficient execution of the merchandising support strategy via supporting processes and projects, creating and maintaining of best practices, and designing of tools and techniques.
• Analyze key processes and performance to identify areas of inefficiency or ineffectiveness and helps recommend actions to improve. Shares best practices with merchandising support team and key stakeholders to drive productivity, simplification and efficiency across the merchandising organization.
• Supports relationships with stakeholders collect their feedback regarding job tasks, obstacles, opportunities, best practices and ideas, compiling feedback from partners to offer solutions that drive productivity, simplification and efficiency across the merchandising organization.
• Assists in facilitating alignment with key stakeholders to maintain a thorough understanding of the work, partners and support needed across the merchandising organization. Support the delivery of projects, best practices and process improvement initiatives.
• Utilize qualitative data (focus groups, cross functional council sessions, surveys) and quantitative analytics (financial, payroll, performance reporting) to infer insights, inform business partners across multiple areas of merchandising (IRP, Merch Ops, Global, Core, Pricing, etc), evaluate performance and drive productivity, efficiency and simplification.
• Establish trust credibility and reliability and work collaboratively to accomplish organizational goals.