Analyst Order Fulfillment at Fanatics

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order fulfillment, Data analysis, Problem solving, Communication, Reporting, Retail services, Logistics coordination, Inventory management, Cross-functional collaboration, Compliance documentation, KPI management, Supply chain coordination

Industry

Manufacturing

Description

At Fanatics Commerce, we’re more than just a leader in licensed sports merchandise – we’re a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. Role Overview Facilitates interaction between Retail Services, Sourcing and Sourcing Ops, Production Art and Licensing, Logistics, GTM, Sales Ops, Blanks Readiness, Production and Distribution. An Order Fulfillment Specialist will manage allocated accounts open order book to investigate and resolve order issues to achieve order excellence contributing to on time deliveries, proactivity against customer demand and reducing lead times. Duties and Responsibilities * Responsible for managing PO and Work Orders in accordance with on time expectations. * Communicate with appropriate cross functional partners regarding issues / resolution, for orders not meeting delivery dates. * Provide priority to sourcing ops, production, distribution based on ship dates in accordance with incoming POs, production WIP, and shipments at the distribution facilities. * Work with logistics to manage inbound receipts for priority levels and consolidation. * Stay current and knowledgeable with customer compliance documentation. * Proactively work with Production Art to prioritize art ready status. * Actively works to reduce the departments KPIs around On-Time Delivery, Fill Rates and Lead Times. * Performs miscellaneous job-related duties as assigned. Minimum Job Requirements * High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified. * Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Knowledge, Skills and Abilities Required * Skill in the use of personal computers and related software applications. * Ability to communicate effectively, both orally and in writing. * Knowledge of retail services standards and procedures. * Ability to process computer data and to format and generate reports. * Knowledge of procedures and documentation for the processing and placement of customer orders. * Ability to analyze and solve problems. * Ability to foster a cooperative work environment At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together. What’s in it for you: * Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes. * Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life. Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com. Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: · Build Championship Teams · Obsessed with Fans · Limitless Entrepreneurial Spirit · Determined and Relentless Mindset

Responsibilities

The Analyst Order Fulfillment manages allocated accounts and open order books to resolve issues and ensure on-time delivery. They facilitate communication between cross-functional teams including logistics, production, and sales to optimize fill rates and reduce lead times.