Analyst, Professional Practice

at  Fraser Health

Salary range: The salary range for this position is CAD $29.30 - $38.45 / hour Why Fraser Health?:
We are looking for a Relief Full Time Analyst, Professional Practice to join our team in Surrey, B.C.
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields. Fraser Health offers opportunities for career growth and advancement and competitive benefits, including but not limited, to:

• Four weeks of vacation to start
• Comprehensive 100% employer paid benefits
• Immediate enrollment in a defined municipal pension plan
• 87% maternity top-up
• 50% subsidy on Translink passes

EDUCATION AND EXPERIENCE

Graduation from a recognized diploma program in business management or related field, supplemented by courses in database development, plus a minimum of three (3) years recent, related experience in an educational, business or health care environment, or an equivalent combination of education, training and experience.

PROFESSIONAL/TECHNICAL CAPABILITIES

• Ability to develop systems such as databases and spreadsheets that can track parameters (e.g. activity, finances, funding, client concern/follow up, and other information effectively).
• Ability to coordinate and analyze database or funding information including funding from various sources and for various programs.
• Ability to identify initiative gaps/imbalances and make sound recommendations for corrective actions.
• Ability to analyze statistics and identify related trends.
• Ability to deal effectively with others including patients/clients/families and including conflict situations and those related to client relations,
• Ability to problem solve, take initiative, make related decisions and exercise sound judgement.
• Ability to plan, organize and prioritize work.
• Ability to work independently and in collaboration with others.
• Ability to use applicable computer equipment including database and spreadsheet software at an advanced level.
• Knowledge of general office practice and procedures and their applications.
• Physical ability to perform the duties of the position.
• Valid BC Driver’s License and access to vehicle preferred.

Develops, maintains and implements financial or database related systems including related documents, reports and processes. Coordinates the work required to prepare for and execute department programs and develops systems to track and identify same in the assigned programs/areas; identifies imbalances/gaps and recommends potential reallocation of resources or remedy. Acts as point of contact for the assigned program area and receives/handles sensitive and urgent calls according to established procedures and priorities. Develops processes, prepares statistics and ensures proper maintenance of departmental standards and policies. Attends off-site meetings and education sessions as required.

Responsibilities:

• Coordinates, implements and tracks Professional Practice initiatives as assigned (e.g. clinical student placements, research projects, Patient Care Quality Office).
• Develops, maintains and implements related databases that will track and organize the allocations of the assigned programs/projects.
• Identifies project/program imbalances/gaps in service (e.g. funding, staff, program objectives not being met) and recommends potential corrective actions including reallocation of resources.
• Liaises with other partner departments (e.g. legal services, finance, Freedom of Information & Privacy Protection, Patient Care Quality); maintains records and prepares related reports.
• Develops and maintains systems for monitoring a variety of information/data/activity (e.g. spending, placements, patient care feedback/responses) within Professional Practice including various department programs (e.g. Student Mentorship Program, Patient Care Quality Office).
• Identifies, monitors and tracks variances/discrepancies. Identifies and reports on spending and other trends, and year-to-date information. Prepares summary reports and recommends corrective solutions or changes as appropriate for existing or new programs.
• Develops and oversees the assigned registration, feedback management, or other related processes.
• Develops, compiles and initiates statistical reports on professional practice activities such as education courses, quality improvement, patient care concerns, performance indicators, program data and/or student clinical placements. Analyzes, organizes and reports the information and provides input into potential program implications.
• Evaluates procedures, operations manuals/materials, and systems and develops revised processes to improve general program administration. Ensures that all professional practice staff are aware of priorities.
• Prepares and places purchase orders with external suppliers and monitors office stock, forms and equipment as per established ordering policy. Works within established budget and verifies receipt of goods and invoices and follows up on discrepancies as required.
• Develops and maintains administrative processes for receiving, processing, cataloging and retrieving various documents and materials.
• Determines changes to documentations and maintains related regional resources (e.g. clinical decision support tools, patient care quality office materials).
• Coordinates the on-line publishing of various tools/information and liaises with professional practice staff to obtain new additions or revisions. Formats and archives related documents accordingly.
• Acts as point of contact for professional practice including answering inquiries for assigned programs/projects and receiving incoming calls from external partners. Receives and handles sensitive and urgent calls according to established procedures and priorities.
• Attends applicable budget and departmental business meetings as required including attending off-site meetings.
• Assists and/or backs up the Administrative Assistants by performing duties such as collecting, collating and summarizing resource materials, setting up education sessions and registering attendants on-site, performing timekeeping duties and organizing and booking meetings and conference calls.

Qualifications: