Analyst Sales Comp Delivery

at  Rogers Communications

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!
This follows hybrid model: 3x in office( you have the flexibility to choose your days).
The Analyst Sales Comp Delivery will report to the Manager, Sales Compensation Delivery Team. Sales Compensation Delivery is responsible for the execution and set-up of Sales Commissions payments for Rogers Business Sales channels.

QUALIFICATIONS:

• Undergraduate or Graduate Degree in Business or related discipline
• SQL knowledge is required
• Advanced level MS Excel skills are a must
• Knowledge of V21 and Maestro to investigate inquiries is an asset
• Attention to detail as it relates to accuracy of payment data
• Excellent analytical, problem solving, planning, process, and organizational skills
• Strong time management skills, with the ability to manage multiple tasks and objectives
• Highly effective communication skills (verbal and written)
• Enthusiastic, highly motivated, assertive, able to work independently yet be a team player.
• Ability to work after-hours if required
  Schedule: Full time
  Shift: Day
  Length of Contract: Not Applicable (Regular Position)
  Work Location: Rog-ShawCourt 630 3 Ave SW (8007), Calgary, AB
  Travel Requirements: Up to 10%
  Posting Category/Function: Human Resources & Compensation
  Requisition ID: 311713
  At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.
  Successful candidates will be required to complete a background check as part of the hiring process.
  Posting Notes: Corporat

• Ensure disputes submitted by Business Sales Channels are closed within Service Level Agreements
• Resolve disputes by doing relevant research in Vision 21, Maestro, Oracle, SQL, Salesforce, CBS, Highdeal. iSeries and Snowflake
• Communicate dispute results from investigation with Sales Channel Leaders
• Review disputes submitted and provide coaching as necessary on best practices to limit invalid disputes
• Proactively work with internal teams as necessary to identify any commission related issue based on type of disputes submitted.
• Review and understand compensation plans and changes and impact to disputes.
• Participate in projects as required to provide project impact related to disputes.
• Review disputes to determine patterns, or trends and coordinate with internal teams to have them resolved
• Manage workflow and meet deadlines while responding to frequent demands of multiple inquiries/claims
• Handle a large volume of diverse and dynamic claims effectively
• Other Ad Hoc duties as required