WHO WE ARE

The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs – now and into the future.

WHAT’S IN IT FOR YOU

• A comprehensive total rewards program, including best-in-class benefits and a flexible workplace
• A challenging, fast-paced and collaborative team environment, where your perspectives and experiences matter
• Leaders who support your growth and success through regular feedback and coaching
• The opportunity to work with some of the brightest minds in the industry
  Deadline: September 12, 2025
  For future reference, please ensure to save a copy of the job description as it will no longer be available once the posting closes.
  At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment – one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know.
  We thank you for your interest in a career at the IESO, but we will only contact those candidates selected for an interview.
  Note: The successful candidate must be eligible to work in Canada and will be subject to a background check.
  The IESO offers a hybrid work model program to most of our employees, based on business needs. Individuals participating in the program can work an average of three days per week remotely within Ontario. It also offers three flex weeks when individuals can work remotely within Ontario . When working in the office, you will be located at our Mississauga location.

• Assist in the development and maintenance of appropriate processes, systems and procedures to support settlement activities for the IESO-administered market.
• Assist in reviewing the effectiveness of existing processes and contribute to the development and implementation of effectiveness and efficiency improvements, as necessary.
• Provide technical and analytical support to both internal and external customers. Investigate customer inquiries or complaints, or provide support to settlement staff investigating such inquiries or complaints.
• Provide support and assistance in one or more of the following areas:
• Maintaining records, work methods, policies and procedures relating to the market rules and legislation. This includes development and maintenance of market manuals, internal settlement guidelines, system documentation, training packages and tracking tools as related to metering, meter registration, meter data management and/or settlement activities.
• Producing user requirements for associated application software, the performance of acceptance testing and the identification of business requirements for hardware. Implement appropriate settlements processes/adjustments applied when data is missing/incorrect, contractual requirements are not met, and/or “ad hoc” situations, at the direction of senior Settlement staff.
• Preparing and analyzing data and information including settlement adjustments for notice of disagreements (NODs) and disputes for application to settlement statements, for use in settlement decision-making, to meet corporate financial reporting requirements and as negotiated with other business units or customers.
• Perform other duties as required.