Analyst, Technology
at Toronto and Region Conservation Authority TRCA
Concord, ON L4K 5R6, Canada -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 16 Apr, 2025 | USD 41 Hourly | 17 Jan, 2025 | 3 year(s) or above | Operating Systems,Information Technology,Itil,Computer Science,Security,Software Installation,Sharepoint,Webex | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
POSITION DETAILS:
Current Rate of Pay: Min = $41.82/hr, Max = $48.47/hr
Employment type: Temporary Contract
Duration of employment: 11 months
Hours of work: 35 hrs/week
Work location: Head Office
Division: Corporate Services
Business unit: Information Technology and Records Management
Travel: 10%
Remote Work: Hybrid
Existing Vacancy: Yes
Responsibilities:
- Provides 1st/2nd-level technical support in troubleshooting and developing technical solutions supporting IT infrastructure from the PC and peripheral level to Servers and Switches
- Provides technical support for all TRCA software systems, including business applications, communications and staff support systems
- Assists in performing testing and troubleshooting on systems and hardware
- Manages escalations to 2nd-level or 3rd-level (Vendor) teams
- Monitors services through IT Help system and platform consoles to identify service degradation or interruptions, escalating as appropriate
- Provides end-user training and guidance on technology usage
- Procures end user device and peripheral hardware, software and services as required, ensuring TRCA acquires the best product for the best price
- Configures mobile devices and activations
- Provides support for the testing of new and existing software applications under development or consideration for purchase
- Performs daily tasks for multiple active Service Desk and End User Device projects.
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Information Technology/IT
IT - Hardware / Telecom / Technical Staff / Support
Software Engineering
Diploma
Information technology computer science or related field
Proficient
1
Concord, ON L4K 5R6, Canada
